Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. Edisyn: Real-time AI meeting assistant from a Turkish-founded team that listens to calls and provides live notes, summaries, and suggested questions and answers. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and Edisyn when producing summaries with key decisions immediately after meetings matters most. Try them side by side on real calls before deciding — needs vary by team.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
Real-time AI meeting assistant from a Turkish-founded team that listens to calls and provides live notes, summaries, and suggested questions and answers.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Edisyn is a real-time AI meeting assistant created by a team of Turkish founders, designed to listen to a conversation as it happens and quietly support the participant. During a meeting, Edisyn produces a live transcript, detects questions, and offers suggested answers and follow-up questions intended to keep discussions on track and ensure each meeting ends with a clear next step. After the call, it generates summaries that highlight key points, decisions, and friction points so participants can review outcomes and act on them. The assistant is built to work with online meeting tools and aims to reduce the chance that follow-ups slip or important questions are missed in the moment. It markets itself around clarity and momentum in conversations rather than passive note-taking alone. The product offers a website with pricing, FAQ, and support resources, and it is presented as an active, downloadable service. Its origin reflects a Turkish engineering team building for both local Turkish and international meeting use. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); Edisyn is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | Edisyn |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | Real-time listening with live transcript during meetings |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Automatic question detection in conversations |
| Team usage | AI chat and search across all customer data | Suggested answers and follow-up questions in the moment |
| Integrations | Research repository for transcripts, tags, and highlights | Post-meeting summaries highlighting key points and decisions |
| Languages & capture | Highlight reels and video clips of key moments | Catch-up summaries to recap missed discussion |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Designed for use with online meeting platforms |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
Edisyn
Choose Edisyn if you need getting live prompts and answers during sales or client calls — strengths include real-time assistance during the call rather than only after it.
Dovetail
Edisyn
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while Edisyn is strong for getting live prompts and answers during sales or client calls. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and Edisyn is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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