Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. EventCAT: AI platform that delivers real-time subtitles and voice interpretation in 50+ languages for conferences, webinars, and online meetings. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and EventCAT when adding real-time translation and captions to zoom, teams, or google meet webinars matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
AI platform that delivers real-time subtitles and voice interpretation in 50+ languages for conferences, webinars, and online meetings.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
EventCAT is an AI-powered real-time interpretation and subtitling platform built by XL8 Inc. for meetings, webinars, and live conferences. It converts spoken audio into live captions and synthesized voice translation across more than 50 languages, allowing multilingual audiences to follow sessions without traditional interpreter booths. The platform offers two products: an OnlineMeeting mode that integrates with Zoom, Google Meet, and Microsoft Teams, and a Conference mode designed for in-person and hybrid events. For conferences, each session generates a unique QR code so attendees can view or listen to captions in their preferred language on a phone or tablet, while subtitles can also be projected on main event screens and pushed to YouTube and OBS streams. EventCAT exposes two processing modes, one tuned for low latency and one tuned for accuracy, and supports custom glossaries for industry and company-specific terminology. After an event it produces downloadable transcripts in multiple languages and AI-generated summaries. The service advertises SOC 2 certification and a stated policy of not storing or training on user data, and it is actively operating in 2025 and 2026. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); EventCAT is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | EventCAT |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | Real-time AI subtitles and synthesized voice interpretation in 50+ languages |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Conference mode with per-session QR codes for attendees plus main-screen subtitle display |
| Team usage | AI chat and search across all customer data | Integrations with Zoom, Google Meet, Microsoft Teams, YouTube, and OBS |
| Integrations | Research repository for transcripts, tags, and highlights | Selectable speed-prioritized and accuracy-prioritized translation modes |
| Languages & capture | Highlight reels and video clips of key moments | Custom glossaries for industry and proper-noun accuracy |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Post-event downloadable multilingual transcripts and AI summaries |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
EventCAT
Choose EventCAT if you need providing multilingual live subtitles and audio at in-person conferences and seminars — strengths include combines both live captions and voice interpretation in one platform.
Dovetail
EventCAT
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while EventCAT is strong for providing multilingual live subtitles and audio at in-person conferences and seminars. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and EventCAT is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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