Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. Widya Notulensi: Indonesian AI meeting transcription service by Widya Wicara that records online meetings, transcribes in Bahasa Indonesia, and produces downloadable minutes. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and Widya Notulensi when transcribing uploaded audio recordings into downloadable minutes matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
Indonesian AI meeting transcription service by Widya Wicara that records online meetings, transcribes in Bahasa Indonesia, and produces downloadable minutes.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Widya Notulensi (notulensi.id) is an Indonesian AI meeting transcription and minutes service from Widya Wicara, a local speech-technology company. It is built around Indonesian-language speech models that are continuously trained to improve accuracy on Bahasa Indonesia audio. The platform can join and record online meetings on Zoom, Google Meet, and Microsoft Teams, and it can also convert uploaded recordings into text. After capturing a meeting, it transcribes the audio, applies speaker recognition to attribute statements to participants, and summarizes the discussion into short paragraphs and key points. Resulting meeting notes can be downloaded in formats such as PDF and DOCX for archiving and sharing. The service emphasizes its suitability for Indonesian organizations that prioritize accurate local-language documentation and data privacy, and it offers a free trial period during which users receive automatic meeting minutes after each session. Widya Notulensi is aimed at Indonesian businesses, teams, and institutions that want to automate Bahasa Indonesia meeting documentation using a domestic speech-recognition provider rather than relying on international tools. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); Widya Notulensi is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | Widya Notulensi |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | Records and transcribes Zoom, Google Meet, and Microsoft Teams meetings |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Continuously trained Bahasa Indonesia speech-recognition models |
| Team usage | AI chat and search across all customer data | Speaker recognition to attribute statements to participants |
| Integrations | Research repository for transcripts, tags, and highlights | Summaries with short paragraphs and key points |
| Languages & capture | Highlight reels and video clips of key moments | Downloadable notes in PDF and DOCX formats |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Conversion of uploaded recordings into meeting minutes |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
Widya Notulensi
Choose Widya Notulensi if you need indonesian organizations documenting online meetings in bahasa indonesia — strengths include backed by a dedicated indonesian speech-technology company (widya wicara).
Dovetail
Widya Notulensi
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while Widya Notulensi is strong for indonesian organizations documenting online meetings in bahasa indonesia. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and Widya Notulensi is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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