Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. ViSaver: Russian meeting transcription platform with speaker diarization, fast processing and on-premise and API options. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and ViSaver when embedding transcription into crm or lms systems via api matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
Russian meeting transcription platform with speaker diarization, fast processing and on-premise and API options.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
ViSaver is a Russian transcription platform focused on converting meeting recordings into searchable text. It performs automatic speech-to-text with speaker identification and emphasizes fast turnaround, stating that an hour of recording can be processed in a few minutes. The platform supports a large number of languages with automatic language detection, and provides a search feature synchronized with audio or video playback so users can jump to the moment a phrase was spoken. Transcripts can be exported to TXT, DOCX and PDF. ViSaver accepts a broad set of video and audio formats and explicitly supports recordings from Zoom, Google Meet, Microsoft Teams and Yandex Telemost, the latter being relevant for Russian-market workflows. Beyond a hosted web product, it offers iFrame embedding, an on-premise installation option and a REST API for integrating transcription into CRM, LMS and other internal systems, which signals an orientation toward businesses and developers as well as individual users. Pricing is metered per minute with a small free allowance. The tool is best suited to Russian-speaking organizations that need flexible deployment, including on-premise, alongside meeting transcription. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); ViSaver is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | ViSaver |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | Speech-to-text with speaker identification |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Support for 90+ languages with automatic detection |
| Team usage | AI chat and search across all customer data | Playback-synchronized transcript search |
| Integrations | Research repository for transcripts, tags, and highlights | Exports to TXT, DOCX and PDF |
| Languages & capture | Highlight reels and video clips of key moments | Supports Zoom, Google Meet, Teams and Yandex Telemost recordings |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | On-premise installation and REST API for integrations |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
ViSaver
Choose ViSaver if you need transcribing russian-language meetings and webinars — strengths include fast processing of long recordings.
Dovetail
ViSaver
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while ViSaver is strong for transcribing russian-language meetings and webinars. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and ViSaver is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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