Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. Superwhisper: Voice-to-text app for Mac, Windows, and iOS that records and transcribes meetings on-device without a bot, with speaker labels and offline processing. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and Superwhisper when offline dictation and voice typing across desktop and mobile matters most. Run both through a week of actual calls to see which suits your workflow.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
Voice-to-text app for Mac, Windows, and iOS that records and transcribes meetings on-device without a bot, with speaker labels and offline processing.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Superwhisper is a voice-to-text application for macOS, Windows, and iOS that, in addition to system-wide dictation, can record and transcribe meetings directly from the device without joining the call as a visible bot. Its meeting transcription feature captures audio from meeting apps such as Zoom, Microsoft Teams, and Google Meet and produces transcripts with automatic speaker identification across longer recordings. Because the speech recognition models can run on-device, Superwhisper supports offline processing and states that meeting audio does not get uploaded, which the product frames as suitable for confidential calls or organizations with strict data policies. It supports a large range of languages with automatic detection and can transcribe common audio and video file formats including MP3, MP4, M4A, WAV, and WEBM. A Super Mode lets users dictate quick recaps or summaries that can be pasted into productivity tools, and a browser-based voice recorder is available for fast transcription. The app is positioned as both a general dictation tool and a bot-free meeting transcription option, and the website indicates the product is actively maintained. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); Superwhisper is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | Superwhisper |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | Bot-free meeting recording and transcription captured from the device |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | On-device, offline speech recognition that keeps audio local |
| Team usage | AI chat and search across all customer data | Automatic speaker labels across longer recordings |
| Integrations | Research repository for transcripts, tags, and highlights | File transcription for MP3, MP4, M4A, WAV, and WEBM formats |
| Languages & capture | Highlight reels and video clips of key moments | Super Mode for dictating recaps and summaries |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | System-wide voice typing across applications |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
Superwhisper
Choose Superwhisper if you need transcribing confidential zoom, teams, or meet calls without a bot — strengths include records meetings without adding a visible bot to the call.
Dovetail
Superwhisper
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while Superwhisper is strong for transcribing confidential zoom, teams, or meet calls without a bot. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and Superwhisper is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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