Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. SpeechText.AI: AI speech-to-text service that transcribes interviews, meetings and podcasts with speaker ID, domain models and searchable audio. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and SpeechText.AI when converting meeting and podcast recordings into searchable, editable text matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
AI speech-to-text service that transcribes interviews, meetings and podcasts with speaker ID, domain models and searchable audio.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
SpeechText.AI is an AI-powered transcription service that converts audio and video into text using automatic speech recognition. It is built to transcribe interviews, meetings, podcasts and other recorded conversations, applying speaker identification to detect which participant spoke which words in multi-person recordings and adding automatic punctuation and formatting. The platform supports more than thirty languages along with various regional accents and offers domain-optimized recognition models for specialized vocabulary in fields such as healthcare, finance and legal work, which helps accuracy on industry-specific terminology. Users can review and verify transcripts with interactive editing tools and export results in multiple formats including TXT, PDF and DOCX. A distinctive feature is natural-language audio search, which lets users find spoken phrases inside their recordings. The company emphasizes European data hosting and GDPR-aligned data residency, which is relevant for researchers and organizations with privacy requirements. SpeechText.AI is a production-ready product with a freemium and pay-as-you-go pricing model, and it serves researchers, medical and legal professionals, podcasters and journalists who need accurate transcripts of recorded audio and the ability to search and edit them efficiently. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); SpeechText.AI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | SpeechText.AI |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | Automatic transcription of uploaded audio and video files |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Speaker identification across multi-participant recordings |
| Team usage | AI chat and search across all customer data | Support for 30+ languages with regional accents |
| Integrations | Research repository for transcripts, tags, and highlights | Domain-optimized models for fields like healthcare, finance and legal |
| Languages & capture | Highlight reels and video clips of key moments | Interactive transcript editing and verification tools |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Natural-language search inside audio recordings |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
SpeechText.AI
Choose SpeechText.AI if you need transcribing research and journalistic interviews with privacy requirements — strengths include domain-specific models can improve accuracy on specialized terminology.
Dovetail
SpeechText.AI
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while SpeechText.AI is strong for transcribing research and journalistic interviews with privacy requirements. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and SpeechText.AI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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