Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. SmartDepo: AI deposition summary platform for litigators that produces cited summaries with page-line citations. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and SmartDepo when extracting key admissions from testimony for case preparation matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
AI deposition summary platform for litigators that produces cited summaries with page-line citations.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
SmartDepo is an AI-powered deposition summary platform built for litigation attorneys that analyzes deposition transcripts and generates comprehensive summaries with precise citations. It offers several summary products, including page/line summaries, key admissions analysis, deposition abstracts, and deposition memos, allowing legal teams to choose the format that fits a given task. SmartDepo emphasizes accurate page-line citations that can be carried directly into court filings, and it uses topic detection to organize information in a way that mirrors how attorneys structure case materials. The platform is designed to analyze entire transcripts without omissions and pairs its AI output with human review by legal professionals, and it reports producing summaries within minutes. SmartDepo is part of Rev, a speech-to-text company, which provides established backing for its operations. Because it is focused specifically on deposition summarization rather than general meeting notes, it is most useful to litigators, paralegals, and litigation support staff who need to quickly extract admissions, build chronologies of testimony, and prepare filings from lengthy deposition records. Its citation-first approach is tailored to the accuracy and traceability demands of legal work. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); SmartDepo is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | SmartDepo |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | AI deposition summaries with page-line citations |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Multiple summary formats: page/line summaries, key admissions, abstracts, and memos |
| Team usage | AI chat and search across all customer data | Topic detection that organizes content like attorney case materials |
| Integrations | Research repository for transcripts, tags, and highlights | Full-transcript analysis without omissions |
| Languages & capture | Highlight reels and video clips of key moments | Human review of AI-generated summaries by legal professionals |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Fast turnaround, with summaries produced in minutes |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
SmartDepo
Choose SmartDepo if you need generating cited page-line summaries of deposition transcripts — strengths include citation-focused output suitable for court filings.
Dovetail
SmartDepo
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while SmartDepo is strong for generating cited page-line summaries of deposition transcripts. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and SmartDepo is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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