Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. Skribby: Developer-focused meeting bot API by Skribe VOF that deploys recording and transcription bots to Zoom, Microsoft Teams, and Google Meet with bring-your-own-key transcription. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and Skribby when streaming real-time meeting transcripts into a custom application matters most. Try them side by side on real calls before deciding — needs vary by team.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
Developer-focused meeting bot API by Skribe VOF that deploys recording and transcription bots to Zoom, Microsoft Teams, and Google Meet with bring-your-own-key transcription.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Skribby, operated by Skribe VOF, is a managed meeting bot API designed for developers who want to add recording and transcription to their own products without building bot infrastructure from scratch. It positions itself as a Recall.ai-style alternative, letting teams deploy meeting bots in a few minutes that join Zoom, Microsoft Teams, and Google Meet calls to capture audio, video, and transcripts. Skribby supports real-time transcription over WebSocket as well as asynchronous transcripts, speaker identification, webhook notifications for transcripts and bot events, and bot authentication for restricted meetings. A defining characteristic is its bring-your-own-key approach: rather than locking users into a single speech engine, it integrates with more than ten transcription providers including Deepgram, Groq Whisper, Soniox, AssemblyAI, and ElevenLabs, so customers supply their own provider credentials. It supports 30-plus languages and advertises GDPR-compliant operation. Skribby runs as a pay-as-you-go cloud API with a low hourly base rate, optional video recording and storage add-ons, and no monthly minimums, alongside developer resources such as REST API references, quickstart guides, and real-time transcription documentation. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); Skribby is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | Skribby |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | Meeting bots that join and record Zoom, Microsoft Teams, and Google Meet |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Real-time transcription over WebSocket plus asynchronous transcripts |
| Team usage | AI chat and search across all customer data | Bring-your-own-key support for 10+ transcription providers (Deepgram, Whisper, AssemblyAI, Soniox, ElevenLabs) |
| Integrations | Research repository for transcripts, tags, and highlights | Webhook notifications for transcripts and bot events |
| Languages & capture | Highlight reels and video clips of key moments | Speaker identification (diarization) and 30+ language support |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Bot authentication for joining restricted meetings |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
Skribby
Choose Skribby if you need adding meeting recording and transcription to a saas product via api — strengths include pay-as-you-go api with no monthly minimums or contracts.
Dovetail
Skribby
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while Skribby is strong for adding meeting recording and transcription to a saas product via api. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and Skribby is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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