Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. Rimo Voice: Japanese AI meeting assistant by Rimo LLC that joins calls via a recording bot, transcribes in 30+ languages, and generates minutes, with data stored in Japan. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and Rimo Voice when multinational teams in japan needing multilingual transcription matters most. Run both through a week of actual calls to see which suits your workflow.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
Japanese AI meeting assistant by Rimo LLC that joins calls via a recording bot, transcribes in 30+ languages, and generates minutes, with data stored in Japan.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Rimo Voice is an AI transcription and meeting-minutes service developed by Rimo LLC, a Japan-based company, with a strong focus on accurate Japanese-language recognition. It is optimized for Japanese, handling kanji, katakana, punctuation, and specialized or company-specific terminology through dictionary registration, while also supporting more than 30 languages for multinational teams. Rimo Voice can join online meetings through a recording bot across Zoom, Google Meet, Microsoft Teams, and Webex, or transcribe uploaded recordings. It provides real-time, high-precision transcription, automatically generates summaries and suggested next actions, separates statements by speaker, and removes filler words such as "um" and "uh." Teams can collaboratively edit meeting minutes in real time and manage them centrally in shared folders, and the service integrates with CRM systems such as Salesforce and Microsoft Dynamics 365. On security, meeting data is stored within Japan by default (with US or EU storage available on request), and the service holds ISO 27001 and ISO 27017 certifications, with encryption, IP restrictions, and single sign-on. Rimo Voice is best for Japanese organizations and multinational teams operating in Japan that need reliable Japanese transcription and AI-generated minutes. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); Rimo Voice is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | Rimo Voice |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | Recording bot for Zoom, Google Meet, Teams, and Webex |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | High-precision Japanese transcription with custom dictionaries |
| Team usage | AI chat and search across all customer data | Support for 30+ languages |
| Integrations | Research repository for transcripts, tags, and highlights | AI summaries, next actions, and filler-word removal |
| Languages & capture | Highlight reels and video clips of key moments | Real-time collaborative editing of minutes |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Data residency in Japan with ISO 27001/27017 certification |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
Rimo Voice
Choose Rimo Voice if you need japanese companies automating meeting minutes — strengths include strong japanese-language accuracy and terminology handling.
Dovetail
Rimo Voice
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while Rimo Voice is strong for japanese companies automating meeting minutes. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and Rimo Voice is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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