Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. Recolx: An AI voice recorder combining a portable hardware device and a companion app that transcribes conversations in 112 languages with speaker labels and auto-generates summaries and briefs. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and Recolx when capturing lectures or interviews and turning them into structured transcripts and briefs matters most. Try them side by side on real calls before deciding — needs vary by team.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
An AI voice recorder combining a portable hardware device and a companion app that transcribes conversations in 112 languages with speaker labels and auto-generates summaries and briefs.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Recolx is an AI voice-recording and note-taking system that pairs portable hardware devices (the Recolx Tap, Tap Pro, and AI earbuds) with a companion mobile and web app. You capture a conversation with one tap, and the platform transcribes the audio with speaker identification, then automatically produces organized notes, summaries, and "AI Briefs" surfacing key points, decisions, and action items. Transcription covers a wide range of languages, and the app adds live speech-to-text while recording plus translation features. The hardware uses a multi-microphone array with 360-degree AI noise reduction for clearer capture in noisy settings, with long continuous recording on a charge. A library of professional templates formats notes for meetings, lectures, interviews, sales calls, and legal use, and finished content can be exported to PDF, Word, or Markdown or shared to Notion, Google Docs, and Slack. It targets professionals such as attorneys, salespeople, students, and researchers who want to stay engaged in a conversation while documentation happens automatically. The app works with the hardware or with standalone recordings.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); Recolx is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | Recolx |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | One-tap recording on a portable hardware device with a companion app that auto-generates organized notes |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Transcription in 112 languages with speaker labels, plus live speech-to-text and translation in the app |
| Team usage | AI chat and search across all customer data | AI-generated summaries and briefs surfacing key points, decisions, and action items |
| Integrations | Research repository for transcripts, tags, and highlights | Library of professional templates for meetings, lectures, interviews, sales, and legal contexts |
| Languages & capture | Highlight reels and video clips of key moments | 360-degree AI noise reduction via a multi-microphone array for clearer capture in noisy environments |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Exports to PDF, Word, and Markdown and sharing to Notion, Google Docs, and Slack |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
Recolx
Choose Recolx if you need recording and summarizing in-person meetings and sales calls into ready-to-use notes — strengths include combines dedicated capture hardware with ai transcription and summarization in one workflow.
Dovetail
Recolx
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while Recolx is strong for recording and summarizing in-person meetings and sales calls into ready-to-use notes. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and Recolx is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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