Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. NoteGPT: AI note-taker that records, transcribes and summarizes meetings, lectures, podcasts and videos into organized notes. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and NoteGPT when turning lectures and podcasts into structured study notes matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
AI note-taker that records, transcribes and summarizes meetings, lectures, podcasts and videos into organized notes.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
NoteGPT is an AI learning and note-taking assistant that includes a dedicated meeting note-taker for capturing and summarizing conversations. For meetings, lectures, podcasts and online videos, it records or accepts uploaded audio and video, transcribes the speech to text, separates and labels speakers, and then generates clean, organized notes and summaries with key points. It works with recordings from platforms such as Zoom, Google Meet and Microsoft Teams, can process long recordings and large files, and supports batch uploads of multiple files. NoteGPT also offers translation across many languages so notes can be shared with multilingual teams, and an AI chat layer that lets users ask questions about the transcript and pull out specific details. Alongside the meeting note-taker, the broader NoteGPT platform summarizes YouTube videos, PDFs, documents and articles and creates study aids such as flashcards and quizzes, which makes it popular with students and educators in addition to professionals. It is available as a web application and a lightweight browser extension. The tool is aimed at students, educators, researchers, consultants and team leads who want to stay engaged in a conversation rather than taking notes manually. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); NoteGPT is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | NoteGPT |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | Records, transcribes and summarizes meetings, lectures and podcasts |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Works with Zoom, Google Meet and Microsoft Teams recordings |
| Team usage | AI chat and search across all customer data | Speaker separation and labeling in transcripts |
| Integrations | Research repository for transcripts, tags, and highlights | Support for long recordings, large files and batch uploads |
| Languages & capture | Highlight reels and video clips of key moments | AI chat to ask questions about a transcript and extract details |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Translation across many languages for shared notes |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
NoteGPT
Choose NoteGPT if you need summarizing uploaded zoom, meet or teams meeting recordings — strengths include free meeting note-taker option with no sign-up required for basic use.
Dovetail
NoteGPT
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while NoteGPT is strong for summarizing uploaded zoom, meet or teams meeting recordings. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and NoteGPT is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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