Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. Noota: Recruiter-focused notetaker with structured interview notes/ATS sync The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and Noota when sales call documentation matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
Recruiter-focused notetaker with structured interview notes/ATS sync
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Noota is an AI notetaker that records, transcribes, and summarizes meetings and interviews across major conferencing platforms, turning conversations into structured notes, summaries, and action items. It supports multiple languages and offers templates so different meeting types — sales calls, customer interviews, and especially hiring interviews — produce consistent, well-organized output. Noota can capture both online and, in some setups, in-person conversations, and it makes the resulting notes searchable so teams can revisit decisions later. It connects with CRMs and ATS/recruiting tools so meeting data flows into the systems teams already use, which is part of why it is popular with recruiting and sales teams that run many structured conversations. Rather than focusing only on generic notes, Noota leans into templated, role-specific documentation, making it a fit for teams that want repeatable interview and call write-ups without manual effort. Platforms: Zoom / Google Meet / Microsoft Teams. Integrations: Zoom, Google Meet, Microsoft Teams, HubSpot. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); Noota is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | Noota |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | Recording and transcription |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | AI summaries and action items |
| Team usage | AI chat and search across all customer data | Templates for interviews and sales |
| Integrations | Research repository for transcripts, tags, and highlights | Multi-language support |
| Languages & capture | Highlight reels and video clips of key moments | CRM and ATS integrations |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Recording and transcription |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
Noota
Choose Noota if you need interview and hiring notes — strengths include strong templated notes for hiring and sales.
Dovetail
Noota
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while Noota is strong for interview and hiring notes. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and Noota is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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