Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. Motion AI Notetaker: AI notetaker inside Motion's productivity suite that joins calls, transcribes and summarizes them, and converts action items into scheduled tasks. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and Motion AI Notetaker when teams that want notes and to-dos in one productivity platform matters most. Try them side by side on real calls before deciding — needs vary by team.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
AI notetaker inside Motion's productivity suite that joins calls, transcribes and summarizes them, and converts action items into scheduled tasks.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Motion's AI Notetaker is the meeting-capture feature within Motion, a broader AI productivity and work-management platform. When enabled, the notetaker automatically joins virtual calls on Zoom, Google Meet and Microsoft Teams, records video and audio, and transcribes the conversation, then generates structured summaries covering attendees, key points, decisions, context and action items shortly after the meeting ends. Transcripts, recordings and notes are stored together in a dedicated meeting-notes area and are searchable, with summary sections linked back to the relevant moment in the recording so users can jump to a specific point. Its distinguishing feature is the tie-in with Motion's task and calendar engine: action items surfaced from a meeting can be turned into tasks with assignees, deadlines and durations, and then automatically scheduled around the user's existing commitments. The notetaker supports transcription across many spoken languages while keeping summaries in English for consistency. Motion is aimed at busy professionals, managers and teams who want their meeting notes to flow directly into an actionable, automatically scheduled to-do list rather than living in a separate notes tool. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); Motion AI Notetaker is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | Motion AI Notetaker |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | Auto-joins Zoom, Google Meet and Microsoft Teams calls |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Records and transcribes meetings with multilingual transcription support |
| Team usage | AI chat and search across all customer data | Structured summaries with attendees, key points, decisions and action items |
| Integrations | Research repository for transcripts, tags, and highlights | Action items convertible into scheduled tasks with deadlines |
| Languages & capture | Highlight reels and video clips of key moments | Searchable notes linked to timestamps in the recording |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Part of an integrated productivity and calendar platform |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
Motion AI Notetaker
Choose Motion AI Notetaker if you need managers turning meeting action items into scheduled tasks automatically — strengths include tight integration between meeting notes and automatic task scheduling.
Dovetail
Motion AI Notetaker
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while Motion AI Notetaker is strong for managers turning meeting action items into scheduled tasks automatically. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and Motion AI Notetaker is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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