Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. Metaview: AI notetaker and recruiting platform that joins interviews to auto-generate structured interview notes and feedback. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and Metaview when hiring managers generating consistent interview feedback and scorecards matters most. Run both through a week of actual calls to see which suits your workflow.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
AI notetaker and recruiting platform that joins interviews to auto-generate structured interview notes and feedback.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Metaview is an AI recruiting platform built specifically around the hiring interview as a meeting type. Its notetaker joins recruiting and hiring-manager calls, transcribes the conversation, and produces structured interview notes and summaries the moment the call ends, so interviewers can focus on the candidate instead of writing things down. The notes can be shaped to match a team's interview templates and scorecards, and the platform also supports bulk import of transcripts captured elsewhere. Beyond the notetaker, Metaview has expanded into a broader recruiting workflow that includes candidate search, reporting and analytics on hiring conversations, and AI agents for sourcing and screening, all with human oversight. It is used by recruiters, hiring managers, and executive-search and agency teams ranging from startups to large enterprises. For directory purposes, the core relevance is its interview-specific meeting capture: instead of generic meeting notes, it generates recruiting-oriented documentation tied to the structure of a hiring conversation, helping teams keep candidate feedback consistent and avoid chasing interviewers for write-ups. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); Metaview is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | Metaview |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | AI notetaker that joins recruiting and interview calls and captures the conversation |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Automatic structured interview notes and summaries delivered when the call ends |
| Team usage | AI chat and search across all customer data | Customizable note structures aligned to interview templates and scorecards |
| Integrations | Research repository for transcripts, tags, and highlights | Bulk import of transcripts captured on other platforms |
| Languages & capture | Highlight reels and video clips of key moments | Reporting and analytics across interview conversations |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Candidate search and AI sourcing/screening agents within the wider platform |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
Metaview
Choose Metaview if you need recruiters capturing structured notes from candidate screening calls — strengths include purpose-built for the hiring-interview meeting type rather than generic notes.
Dovetail
Metaview
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while Metaview is strong for recruiters capturing structured notes from candidate screening calls. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and Metaview is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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