Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. MeetingJuice: AI notetaker built for Google Meet, distributed as a Chrome extension and Google Workspace Marketplace add-on, that transcribes calls and generates summaries and action items. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and MeetingJuice when capturing meetings automatically when the organizer cannot attend matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
AI notetaker built for Google Meet, distributed as a Chrome extension and Google Workspace Marketplace add-on, that transcribes calls and generates summaries and action items.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MeetingJuice is an AI notetaker designed specifically for Google Meet and distributed both as a Chrome extension and as a Google Workspace Marketplace add-on. After installation, it captures meeting conversations in real time, attributes speech to individual speakers, and produces transcripts that can be reviewed, searched, and exported. Once a meeting ends, MeetingJuice generates AI summaries in multiple formats (such as a brief overview or detailed minutes) and extracts action items and decisions so teams do not have to type notes during the call. The tool integrates tightly with the Google ecosystem, allowing users to export results to Google Docs, Gmail drafts, and Slack, and offers custom templates so teams can standardize how summaries are formatted. Because it is available as a Workspace add-on, a bot can join and capture a meeting even when the organizer is absent, while the Chrome extension supports live capture when the user is present. It supports transcription across many languages and offers full-text search across transcripts and meeting metadata, making it suited to teams that run most of their meetings inside Google Meet. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); MeetingJuice is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | MeetingJuice |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | Real-time transcription with per-speaker attribution for Google Meet |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | AI-generated summaries in multiple formats (overview, detailed minutes) |
| Team usage | AI chat and search across all customer data | Automatic action item and decision extraction |
| Integrations | Research repository for transcripts, tags, and highlights | One-click export to Google Docs, Gmail drafts, and Slack |
| Languages & capture | Highlight reels and video clips of key moments | Available as both a Chrome extension and a Google Workspace Marketplace add-on |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Custom summary templates and full-text search across transcripts |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
MeetingJuice
Choose MeetingJuice if you need teams that run most meetings in google meet and want notes exported into google docs and gmail — strengths include deep, native integration with google meet and google workspace apps.
Dovetail
MeetingJuice
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while MeetingJuice is strong for teams that run most meetings in google meet and want notes exported into google docs and gmail. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and MeetingJuice is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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