Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. MeetGeek: Auto-join recorder with meeting analytics and talk-time insights Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and MeetGeek when piping notes into slack, notion, and crms automatically matters most. Try them side by side on real calls before deciding — needs vary by team.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
Auto-join recorder with meeting analytics and talk-time insights
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
MeetGeek records and transcribes Zoom, Google Meet, and Microsoft Teams meetings in 100+ languages, then generates AI summaries, highlights, and action items. It connects to 7,000+ apps (Slack, Notion, HubSpot, Salesforce, Zapier, Make, n8n) and offers team workspaces and conversation analytics on higher tiers. The free Basic plan includes 3 hours of transcription per month; paid plans raise the limits and retention.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); MeetGeek is from $9.99/mo (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | MeetGeek |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | 100+ languages |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | AI summaries |
| Team usage | AI chat and search across all customer data | 7,000+ integrations |
| Integrations | Research repository for transcripts, tags, and highlights | Team analytics |
| Languages & capture | Highlight reels and video clips of key moments | 100+ languages |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | AI summaries |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
MeetGeek
Choose MeetGeek if you need multilingual meeting transcription — strengths include free plan with 3 hours of transcription per month.
Dovetail
MeetGeek
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while MeetGeek is strong for multilingual meeting transcription. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and MeetGeek is from $9.99/mo. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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