Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. LexiTranscript: Taiwan-made AI speech-to-text tool from TaiLexi AI optimized for Traditional Chinese, with meeting transcription and summaries. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and LexiTranscript when transcribing interviews, lectures, and study sessions matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
Taiwan-made AI speech-to-text tool from TaiLexi AI optimized for Traditional Chinese, with meeting transcription and summaries.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
LexiTranscript is an AI speech-to-text and transcription tool developed by TaiLexi AI, a Taiwan-based legal AI team, and is offered through its online transcription product. It is optimized for the Taiwan market and Traditional Chinese, and is built to handle mixed Chinese-and-English sentences and Taiwanese-accented speech, with the company stating high recognition accuracy even in the presence of background noise. The tool converts uploaded audio and video into text quickly, supports common video formats such as MP4, MOV, AVI, and WebM, and provides speaker identification for multi-person recordings such as meetings and interviews. Beyond raw transcription it offers AI-assisted proofreading that removes filler words and corrects phrasing, automatic personal-data masking, and recognition of legal terminology, reflecting its origins as a legal-focused team, along with AI-generated summaries of transcripts. For privacy, LexiTranscript follows a delete-after-processing policy in which audio files are not retained on its servers or used to train models after transcription completes. It provides daily free credits without requiring a complex account or credit card, positioning itself as a cost-effective Traditional Chinese transcription option for meetings, interviews, lectures, and legal work. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); LexiTranscript is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | LexiTranscript |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | AI speech-to-text optimized for Traditional Chinese and Taiwanese-accented speech |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Handling of mixed Chinese-and-English audio |
| Team usage | AI chat and search across all customer data | Speaker identification for multi-person recordings |
| Integrations | Research repository for transcripts, tags, and highlights | AI proofreading that removes filler words and corrects phrasing |
| Languages & capture | Highlight reels and video clips of key moments | Automatic personal-data masking and legal-terminology recognition |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | AI-generated summaries of transcripts |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
LexiTranscript
Choose LexiTranscript if you need producing traditional chinese transcripts and summaries of meetings — strengths include strong traditional chinese and taiwan-accent recognition.
Dovetail
LexiTranscript
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while LexiTranscript is strong for producing traditional chinese transcripts and summaries of meetings. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and LexiTranscript is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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