Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. Lexitas Deposition Insights: An AI-powered platform from Lexitas that summarizes and analyzes deposition transcripts and video for legal teams. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and Lexitas Deposition Insights when identifying contradictions and key admissions across multiple depositions in complex litigation matters most. Try them side by side on real calls before deciding — needs vary by team.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
An AI-powered platform from Lexitas that summarizes and analyzes deposition transcripts and video for legal teams.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Deposition Insights is an AI tool from legal services provider Lexitas that summarizes and analyzes deposition transcripts using natural language processing and machine learning. Rather than capturing live audio, it ingests existing transcript files (.txt, .pdf, and synchronized .mdb formats) along with associated video, then produces multiple summary types: high-level, detailed, page-line, and topical, plus deposition outlines and visualizations of key issues. The expanded Deposition Insights+ platform adds an on-demand AI assistant for natural-language questions across a single deposition or an entire case, semantic AI-powered search, automatic detection of contradictions and key admissions within and across transcripts, exhibit summaries, multi-deposition pattern analysis, and synchronized video playback with behavioral analytics of verbal and non-verbal cues. Lexitas states that uploaded transcripts stay within its secure, HIPAA-compliant environment, are not used to train large language models, and are deleted within 30 days. It is built for litigation attorneys, paralegals, and case management professionals handling voluminous deposition records, and is offered through Lexitas alongside its court reporting services.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); Lexitas Deposition Insights is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | Lexitas Deposition Insights |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | Multiple AI summary formats (high-level, detailed, page-line, topical) |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | On-demand AI assistant for natural-language questions about depositions |
| Team usage | AI chat and search across all customer data | Semantic AI-powered search beyond keyword matching |
| Integrations | Research repository for transcripts, tags, and highlights | Automatic contradiction and key-admission detection within and across transcripts |
| Languages & capture | Highlight reels and video clips of key moments | Synchronized video playback with behavioral analytics |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Exhibit summaries and multi-deposition pattern analysis |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
Lexitas Deposition Insights
Choose Lexitas Deposition Insights if you need summarizing lengthy deposition transcripts into digestible formats for case review — strengths include purpose-built for legal deposition workflows rather than generic meetings.
Dovetail
Lexitas Deposition Insights
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while Lexitas Deposition Insights is strong for summarizing lengthy deposition transcripts into digestible formats for case review. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and Lexitas Deposition Insights is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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