Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. Knoi: AI meeting assistant that records, transcribes, summarizes, and translates meetings, with team organization and Q&A. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and Knoi when running cross-border meetings with live korean-english translation matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
AI meeting assistant that records, transcribes, summarizes, and translates meetings, with team organization and Q&A.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Knoi is an AI meeting assistant that records meetings and converts conversations into text in real time, then automatically generates summaries, highlights, and action items the moment a meeting ends. Built by Buzzni and available as a mobile app, Knoi focuses on capturing the full flow of a discussion so users can follow along live and revisit decisions afterward. It includes real-time translation across several languages, including Korean and English, to support meetings with global teams, and it organizes meeting notes into channels by team, project, or department so past meetings can be searched with context. An AI question-and-answer feature lets users ask questions such as what was decided in a meeting and receive context-aware answers drawn from the transcript. Knoi also supports custom summary templates for outputs like weekly reports and team updates, allowing users to tailor notes to their workflow. On the security side, the product describes encryption of meeting content and ongoing system monitoring. Knoi is presented as an actively operating product aimed at teams and professionals who want automated meeting documentation, organization, and multilingual support. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); Knoi is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | Knoi |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | Real-time meeting recording and transcription |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Automatic summaries, highlights, and action items after meetings |
| Team usage | AI chat and search across all customer data | Live translation across multiple languages including Korean and English |
| Integrations | Research repository for transcripts, tags, and highlights | Channel-based organization of notes by team, project, or department |
| Languages & capture | Highlight reels and video clips of key moments | AI Q&A that answers questions about meeting content |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Custom summary templates for reports and updates |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
Knoi
Choose Knoi if you need documenting and summarizing team meetings automatically — strengths include strong support for korean-english multilingual meetings.
Dovetail
Knoi
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while Knoi is strong for documenting and summarizing team meetings automatically. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and Knoi is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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