Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. KI-note: Austrian AI transcription and meeting-minutes tool with European data processing, speaker labels, and Word/PDF export. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and KI-note when transcribing recorded interviews with speaker attribution matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
Austrian AI transcription and meeting-minutes tool with European data processing, speaker labels, and Word/PDF export.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
KI-note is an Austrian transcription and meeting-documentation tool developed by KI-note GmbH, with support from CopeX GmbH and KI Company, and marketed as 'Made in Austria.' It converts audio recordings of meetings and interviews into text and produces automated summaries, with data processed within Europe (Austria) in line with GDPR. The tool supports a wide range of languages and offers speaker assignment so contributions can be attributed to the right participant. Users can refine the resulting protocol through a canvas-style editing interface and export the finished document as PDF or Word. KI-note accepts common audio formats such as M4A, WAV and MP3, and applies data-retention periods that vary by plan. It offers a free trial with a limited transcription allowance plus several paid tiers aimed at individuals through to larger organizations. By emphasizing fully GDPR-compliant processing inside Austria, KI-note targets German-speaking professionals and organizations that want automated minutes and transcripts while keeping meeting content within the EU. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); KI-note is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | KI-note |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | Audio-to-text transcription for meetings and interviews |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Automated AI summaries with speaker assignment |
| Team usage | AI chat and search across all customer data | Canvas-style protocol editing interface |
| Integrations | Research repository for transcripts, tags, and highlights | Export to PDF and Word, with support for M4A, WAV and MP3 input |
| Languages & capture | Highlight reels and video clips of key moments | Data processed in Austria with GDPR-compliant retention controls |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Audio-to-text transcription for meetings and interviews |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
KI-note
Choose KI-note if you need producing gdpr-compliant meeting minutes for austrian and dach organizations — strengths include european, austria-based processing with a gdpr-compliant focus.
Dovetail
KI-note
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while KI-note is strong for producing gdpr-compliant meeting minutes for austrian and dach organizations. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and KI-note is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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