Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. Glinky: AI revenue intelligence platform pairing prospecting with a bot-free AI notetaker that captures sales calls and syncs details to the CRM. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and Glinky when building targeted prospect lists with natural-language search and enrichment matters most. Run both through a week of actual calls to see which suits your workflow.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
AI revenue intelligence platform pairing prospecting with a bot-free AI notetaker that captures sales calls and syncs details to the CRM.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Glinky is an AI revenue intelligence platform for sales teams that combines outbound prospecting with meeting capture. Its call-intelligence side functions as an AI notetaker that records and transcribes sales conversations so reps can focus on the call rather than typing notes; every detail is captured, organized, and synced automatically to the connected CRM. The platform includes native speaker recognition and automated follow-ups, positioning the meeting workflow as bot-free note-taking that turns conversations into structured, actionable records. Alongside the notetaker, Glinky offers lead generation features that let users describe an ideal buyer in plain language or use advanced filters across role, industry, company size, revenue, and location, with contact enrichment for email and phone, outreach sequences, and the ability to export lists or push them directly into a CRM. The result is a single tool that aims to support the full motion from finding prospects to capturing and documenting the meetings that follow. Glinky is aimed at SDRs, AEs, and small sales teams that want pipeline growth and automatic meeting documentation without juggling separate prospecting and note-taking tools. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); Glinky is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | Glinky |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | AI notetaker that records, transcribes, and organizes sales calls |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Automatic syncing of call details and follow-ups to the CRM |
| Team usage | AI chat and search across all customer data | Native speaker recognition for clearer transcripts |
| Integrations | Research repository for transcripts, tags, and highlights | Natural-language and filter-based lead discovery with contact enrichment |
| Languages & capture | Highlight reels and video clips of key moments | Outreach sequences and list export to CSV or CRM |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Bot-free meeting capture workflow |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
Glinky
Choose Glinky if you need capturing and documenting sales calls automatically into the crm — strengths include combines prospecting and meeting capture in one platform.
Dovetail
Glinky
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while Glinky is strong for capturing and documenting sales calls automatically into the crm. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and Glinky is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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