Dovetail: Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository. FoCase Rec: FoCase Rec is a magnetic hardware recorder plus companion app that captures phone calls and in-person audio, then transcribes and summarizes the recordings using AI. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Dovetail when transcribing and analyzing user research interviews matters most, and FoCase Rec when capturing in-person meetings, interviews, and lectures for later transcription and review matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Customer insights platform that centralizes interviews and feedback, with AI transcription, analysis, search, and a research repository.
FoCase Rec is a magnetic hardware recorder plus companion app that captures phone calls and in-person audio, then transcribes and summarizes the recordings using AI.
Dovetail is a customer insights and research platform that centralizes qualitative data from user interviews, sales calls, support tickets, and research studies into a single repository powered by AI. Teams can upload or import interview recordings and let Dovetail handle AI transcription, then analyze the material to turn raw feedback into structured intelligence. Its AI capabilities include automatic analysis, AI chat and search across customer data, AI dashboards that visualize trends alongside business metrics, and AI docs for creating shareable outputs. The research repository organizes studies, transcripts, tags, and highlights so insights remain searchable and reusable across projects, and highlight reels let teams clip and share video evidence of key moments. Dovetail supports transcription in multiple languages and includes redaction of sensitive information for privacy. It connects to other tools through integrations and an API so customer signals can flow across a team's stack. Used by product, design, research, and customer experience teams, Dovetail aims to replace assumption-based decisions with evidence drawn directly from customer conversations and feedback. Pricing varies by plan. Check the official website for current pricing.
Best suited for
FoCase Rec is a hybrid hardware-and-software product for recording, transcribing, and summarizing conversations. The slim magnetic device attaches to the back of an iPhone and uses vibration-conduction technology to capture both sides of a phone call with a single button press, working around iOS call-recording restrictions without Bluetooth pairing for capture. It also doubles as a standalone voice recorder for lectures, meetings, and interviews, with dual-microphone noise reduction. Recordings sync to the FoCase Rec app, where OpenAI Whisper powers voice-to-text transcription across more than 100 languages, and GPT-based AI generates summaries and mind maps that extract key points. The app supports playback, simple editing, password protection, file transfer, and one-tap sharing of audio, transcripts, and summaries. It is aimed at professionals, sales and support staff, students, and anyone who needs documented records of calls and meetings. The recorder is a one-time purchase, and the company advertises free lifetime call recording plus included AI transcription and summarization up to a monthly minute allowance, avoiding recurring subscription fees.
Best suited for
Dovetail is a free tier with paid upgrades (freemium); FoCase Rec is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Dovetail | FoCase Rec |
|---|---|---|
| Core capability | AI transcription of interview and meeting recordings | Magnetic phone-back recorder that captures both sides of iPhone calls with a single button press |
| Standout feature | Automatic analysis that turns raw feedback into structured insights | Doubles as a standalone voice recorder for meetings, lectures, and interviews with dual-mic noise reduction |
| Team usage | AI chat and search across all customer data | AI transcription via OpenAI Whisper supporting 100+ languages |
| Integrations | Research repository for transcripts, tags, and highlights | AI summarization and mind-map generation using GPT to extract key points |
| Languages & capture | Highlight reels and video clips of key moments | Companion app for playback, simple editing, file transfer, and one-tap sharing of audio, transcripts, and summaries |
| Best-fit workflow | AI dashboards, AI docs, and sensitive-information redaction | Password protection for stored recordings |
Dovetail
Choose Dovetail if you need transcribing and analyzing user research interviews — strengths include centralizes interviews and feedback from many sources in one repository.
FoCase Rec
Choose FoCase Rec if you need recording and documenting business or sales phone calls with searchable transcripts and summaries — strengths include records phone calls on iphone without app-based workarounds or per-call fees, plus works for in-person audio.
Dovetail
FoCase Rec
It depends on your workflow. Dovetail is strong for transcribing and analyzing user research interviews, while FoCase Rec is strong for recording and documenting business or sales phone calls with searchable transcripts and summaries. Both transcribe and summarize meetings.
Dovetail is a free tier with paid upgrades and FoCase Rec is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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