daisee: Daisee is an AI voice analytics and contact centre quality assurance platform that transcribes and automatically scores 100% of customer calls and chats. Транскрибатор: Russian-language AI bot that transcribes audio and video and produces meeting summaries and protocols. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist daisee when automating quality assurance and agent scoring across an entire contact centre's call volume matters most, and Транскрибатор when producing meeting protocols and task lists in russian matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
Daisee is an AI voice analytics and contact centre quality assurance platform that transcribes and automatically scores 100% of customer calls and chats.
Russian-language AI bot that transcribes audio and video and produces meeting summaries and protocols.
Daisee is an Australian (Sydney-based) AI software company offering a cloud-based voice analytics and contact centre quality assurance platform. It captures audio by having organisations upload call recordings to a secure cloud endpoint, then transcribes the conversations using speech-to-text technology. Rather than reviewing only a sample of interactions, Daisee analyses 100 percent of calls and chat sessions, applying natural language processing and sentiment analysis to surface why customers are getting in touch. Core capabilities include a Programmable Scorecard that automates agent evaluation, daisee Essence for categorising call reasons and root-cause drivers, daisee Predictors for flagging likely complaints and churn, plus a Scorecard Builder and Report Builder for custom QA workflows. It supports both voice and chat channels and integrates with platforms such as Genesys Cloud, with partnerships listed including Microsoft and AWS. Daisee is aimed at contact centres and customer-experience teams in regulated sectors like financial services and insurance that need compliance monitoring, agent coaching insights, and automated quality assurance at scale.
Best suited for
Транскрибатор (transcribe-ai.ru) is a Russian-language AI tool that converts audio and video recordings into text and turns them into meeting summaries and protocols. It is delivered as a bot accessible through the Telegram and Max messaging platforms, so users send a recording and receive a transcription back without needing a separate web application. Beyond raw transcription, it generates summaries that highlight the main topics, decisions and action items of a meeting, and can assemble structured protocols with assigned tasks. The site also describes a deeper meeting-analysis output delivered as a PDF report covering responsibilities and recommendations. It accepts a wide range of common audio and video formats including MP3, WAV, OGG, MP4, WEBM, M4A, FLAC, AAC, OPUS, AVI, MKV and MOV, and emphasizes fast processing measured in minutes. A free tier is offered with a small monthly transcription allowance and the option to use the service without registration. The tool is primarily oriented toward Russian-speaking users who want meeting documentation produced directly inside a messaging app rather than a standalone dashboard. Pricing varies by plan. Check the official website for current pricing.
Best suited for
daisee is custom pricing (contact sales); Транскрибатор is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | daisee | Транскрибатор |
|---|---|---|
| Core capability | Automated transcription of 100% of voice calls | Russian-language speech recognition |
| Standout feature | Programmable Scorecard for automated agent quality evaluation | Audio and video transcription across many formats |
| Team usage | Sentiment analysis and emotion detection across interactions | Meeting summaries with topics, decisions and action items |
| Integrations | Compliance monitoring that flags high-risk and non-compliant calls | Structured meeting protocols with assigned tasks |
| Languages & capture | Chat interaction analysis alongside voice | Telegram and Max bot delivery |
| Best-fit workflow | Custom Report Builder and Scorecard Builder with industry templates | PDF meeting-analysis reports |
daisee
Choose daisee if you need automating quality assurance and agent scoring across an entire contact centre's call volume — strengths include analyses every interaction rather than a manual sample, reducing qa workload.
Транскрибатор
Choose Транскрибатор if you need transcribing russian meetings sent through telegram or max — strengths include focused on russian-language transcription and meeting notes.
daisee
Транскрибатор
It depends on your workflow. daisee is strong for automating quality assurance and agent scoring across an entire contact centre's call volume, while Транскрибатор is strong for transcribing russian meetings sent through telegram or max. Both transcribe and summarize meetings.
daisee is custom pricing and Транскрибатор is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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