daisee: Daisee is an AI voice analytics and contact centre quality assurance platform that transcribes and automatically scores 100% of customer calls and chats. myMeet.ai: AI meeting assistant that joins calls to record, transcribe, summarize, and extract action items across video platforms. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist daisee when automating quality assurance and agent scoring across an entire contact centre's call volume matters most, and myMeet.ai when sales and client teams reviewing call decisions and follow-ups matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
Daisee is an AI voice analytics and contact centre quality assurance platform that transcribes and automatically scores 100% of customer calls and chats.
AI meeting assistant that joins calls to record, transcribe, summarize, and extract action items across video platforms.
Daisee is an Australian (Sydney-based) AI software company offering a cloud-based voice analytics and contact centre quality assurance platform. It captures audio by having organisations upload call recordings to a secure cloud endpoint, then transcribes the conversations using speech-to-text technology. Rather than reviewing only a sample of interactions, Daisee analyses 100 percent of calls and chat sessions, applying natural language processing and sentiment analysis to surface why customers are getting in touch. Core capabilities include a Programmable Scorecard that automates agent evaluation, daisee Essence for categorising call reasons and root-cause drivers, daisee Predictors for flagging likely complaints and churn, plus a Scorecard Builder and Report Builder for custom QA workflows. It supports both voice and chat channels and integrates with platforms such as Genesys Cloud, with partnerships listed including Microsoft and AWS. Daisee is aimed at contact centres and customer-experience teams in regulated sectors like financial services and insurance that need compliance monitoring, agent coaching insights, and automated quality assurance at scale.
Best suited for
myMeet.ai is an AI meeting assistant that joins your video calls, records them, and produces structured documentation from the conversation. It captures meetings either by sending a bot to join the call, by connecting to your calendar so it can join scheduled meetings automatically, or by accepting uploaded recordings. From the captured audio and video it generates transcripts with speaker labels and chapter markers synchronized to the recording, then applies AI to summarize key points, identify decisions and blockers, and capture action items. The platform offers pre-built and custom AI templates so users can shape how meetings are analyzed, and an interactive query feature that lets you ask questions about a meeting to pull out specific information. Reports can be exported in DOCX, PDF, and Markdown, and the tool connects with calendar applications, CRM systems, and messaging tools for distribution and follow-up. myMeet.ai supports a large number of languages and integrates with multiple video conferencing platforms, making it suitable for distributed and multilingual teams, sales and client-facing roles, and anyone who wants searchable, structured meeting records without taking notes manually. Pricing varies by plan. Check the official website for current pricing.
Best suited for
daisee is custom pricing (contact sales); myMeet.ai is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | daisee | myMeet.ai |
|---|---|---|
| Core capability | Automated transcription of 100% of voice calls | Bot joins calls or auto-joins via calendar integration to record meetings |
| Standout feature | Programmable Scorecard for automated agent quality evaluation | Speaker-labeled transcripts with chapter markers synced to audio/video |
| Team usage | Sentiment analysis and emotion detection across interactions | AI summaries highlighting key points, decisions, and action items |
| Integrations | Compliance monitoring that flags high-risk and non-compliant calls | Pre-built and custom AI analysis templates |
| Languages & capture | Chat interaction analysis alongside voice | Interactive query to ask questions about a recorded meeting |
| Best-fit workflow | Custom Report Builder and Scorecard Builder with industry templates | Export to DOCX, PDF, and Markdown plus CRM and messaging integrations |
daisee
Choose daisee if you need automating quality assurance and agent scoring across an entire contact centre's call volume — strengths include analyses every interaction rather than a manual sample, reducing qa workload.
myMeet.ai
Choose myMeet.ai if you need distributed teams capturing and summarizing recurring meetings — strengths include flexible capture via bot, calendar auto-join, or recording upload.
daisee
myMeet.ai
It depends on your workflow. daisee is strong for automating quality assurance and agent scoring across an entire contact centre's call volume, while myMeet.ai is strong for distributed teams capturing and summarizing recurring meetings. Both transcribe and summarize meetings.
daisee is custom pricing and myMeet.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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