CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Google Gemini in Meet: Gemini's AI meeting assistant built into Google Meet that takes notes, writes summaries and action items to a Google Doc, and provides translated captions during calls. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Google Gemini in Meet when letting participants focus on the conversation instead of typing notes matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
Gemini's AI meeting assistant built into Google Meet that takes notes, writes summaries and action items to a Google Doc, and provides translated captions during calls.
CloudTalk is a cloud-based business calling and call-center platform that pairs voice infrastructure with an AI Conversation Intelligence layer for sales, support, and operations teams. On top of its phone system (international numbers, IVR, call routing, recording, dialers, SMS, and WhatsApp), CloudTalk automatically converts recorded calls into multilingual transcripts and stores them in a searchable interaction database. Its AI then generates instant call summaries and smart notes, applies automatic tags, extracts the key topics discussed, and scores calls against custom criteria. Sentiment analysis interprets the mood of each speaker segment by segment, classifying calls as positive, neutral, or negative, while talk/listen ratio tracking surfaces coaching opportunities across agents. Summaries and notes can sync into CRMs such as Salesforce, HubSpot, and Pipedrive through CloudTalk's broad integration catalog. Conversation Intelligence is available as a paid add-on across CloudTalk's calling plans. It is aimed at teams that handle high call volumes and want to review, analyze, and coach on conversations at scale rather than manually.
Best suited for
Gemini in Google Meet is Google's built-in AI meeting assistant, available to eligible Google Workspace subscribers rather than as a standalone app. Its "Take notes for me" feature automatically captures meeting notes, summaries, and action items and saves them to a Google Doc that is shared with the organizer and attached to the calendar event; a "summary so far" lets latecomers catch up. It also offers real-time translated captions and AI audio/video enhancements such as studio lighting, studio sound, and noise cancellation. Because it lives inside Meet, it works only for Google Meet calls and not Zoom, Microsoft Teams, or Webex. It is included in Workspace Business Standard, Business Plus, and Enterprise plans (and Gemini/Frontline editions), but not Business Starter. Notes integrate natively with Google Docs, Drive, and Calendar across the Workspace ecosystem. English and several additional languages are supported.
Best suited for
CloudTalk is a free tier with paid upgrades (paid); Google Gemini in Meet is from $14/mo (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | CloudTalk | Google Gemini in Meet |
|---|---|---|
| Core capability | Call scoring against custom quality criteria | Take notes for me |
| Standout feature | Automatic multilingual call transcription of recorded calls | Meeting summaries & action items |
| Team usage | AI-generated call summaries and smart notes synced to CRM | Translated captions |
| Integrations | Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative | Studio look, lighting & sound |
| Languages & capture | Topic extraction and automatic smart call tagging | Google Docs/Calendar integration |
| Best-fit workflow | Talk/listen ratio tracking for agent coaching | Take notes for me |
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Google Gemini in Meet
Choose Google Gemini in Meet if you need automatically capturing notes and action items for internal team meetings in google meet — strengths include built directly into google meet, so there is no third-party bot to add to calls.
CloudTalk
Google Gemini in Meet
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Google Gemini in Meet is strong for automatically capturing notes and action items for internal team meetings in google meet. Both transcribe and summarize meetings.
CloudTalk is a free tier with paid upgrades and Google Gemini in Meet is from $14/mo. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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