CloudTalk and Cluely are both AI meeting assistants for recording, transcription, and summaries, compared here on pricing, features, and workflow fit. CloudTalk: CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams. Cluely: Cluely is a real-time AI meeting assistant that runs as a desktop overlay to provide live transcription, automatic meeting notes, and on-demand AI answers during calls. They overlap on ai-meeting-assistants, so the right pick depends on team size, budget, and which meeting workflows you automate.
For ai-meeting-assistants workflows, shortlist CloudTalk when reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios matters most, and Cluely when getting live transcripts and notes of sales, client, or team calls matters most. Both record across Zoom, Google Meet, and Microsoft Teams; trial each on real meetings before committing.
CloudTalk is a cloud call-center platform that automatically transcribes calls and adds AI summaries, sentiment analysis, and conversation intelligence for sales and support teams.
AI-generated call summaries and smart notes synced to CRMAutomatic multilingual call transcription of recorded callsCall scoring against custom quality criteria
Cluely is a real-time AI meeting assistant that runs as a desktop overlay to provide live transcription, automatic meeting notes, and on-demand AI answers during calls.
Custom prompting and keybindsLive transcriptionMulti-language support
CloudTalk is a free tier with paid upgrades (paid); Cluely is from $0/mo (freemium). Always confirm current pricing on each vendor's site before buying.
Automatic multilingual call transcription of recorded calls
Real-time meeting notes
Team usage
AI-generated call summaries and smart notes synced to CRM
On-demand AI answers
Integrations
Sentiment analysis classifying calls and speaker segments as positive, neutral, or negative
Multi-language support
Languages & capture
Topic extraction and automatic smart call tagging
Custom prompting and keybinds
Best-fit workflow
Talk/listen ratio tracking for agent coaching
Live transcription
Best for
CloudTalk
Choose CloudTalk if you need reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios — strengths include combines a full cloud phone system with conversation intelligence in one platform.
Cluely
Choose Cluely if you need getting live transcripts and notes of sales, client, or team calls — strengths include works across major conferencing tools (zoom, google meet, microsoft teams, webex, slack).
Pros & cons
CloudTalk
+ Combines a full cloud phone system with conversation intelligence in one platform
+ Transcription and summaries support many languages and sync into major CRMs
- Conversation intelligence is a paid add-on on top of an already paid calling plan, with no free tier
Cluely
+ Works across major conferencing tools (Zoom, Google Meet, Microsoft Teams, Webex, Slack)
+ Runs as a desktop overlay without joining the call as a visible bot
- The 'undetectable / invisible to other participants' positioning raises consent and recording-disclosure concerns
FAQ
Is CloudTalk or Cluely better for AI meeting notes?
It depends on your workflow. CloudTalk is strong for reviewing and coaching sales calls using ai summaries, sentiment, and talk ratios, while Cluely is strong for getting live transcripts and notes of sales, client, or team calls. Both transcribe and summarize meetings.
How do CloudTalk and Cluely compare on price?
CloudTalk is a free tier with paid upgrades and Cluely is from $0/mo. Check each vendor's pricing page for the latest plans and free-tier limits.
Can I use both CloudTalk and Cluely?
Yes. Many teams run more than one meeting assistant when the workflows are complementary and the budget is justified.