Close Notetaker: An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM. Zoho Meeting AI Transcription: Zoho Meeting's AI transcription turns online meetings and webinars into transcripts and auto-generated keynotes within the Zoho conferencing platform. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Close Notetaker when close crm sales teams capturing call and meeting summaries automatically matters most, and Zoho Meeting AI Transcription when generating keynote summaries for attendees who missed a session matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM.
Zoho Meeting's AI transcription turns online meetings and webinars into transcripts and auto-generated keynotes within the Zoho conferencing platform.
Close Notetaker is an AI notetaking capability built directly into Close, a sales CRM aimed at small and mid-sized teams. It automatically transcribes and summarizes calls and meetings within Close, covering both human-rep conversations and calls handled by Chloe, Close's AI sales teammate. Because it lives inside the CRM, every captured conversation is stored, searchable, and tied to the relevant contacts and deals, so sales reps can review what was discussed without taking manual notes during the call. According to Close, Notetaker is available to all customers and works out of the box with no separate configuration, alongside other Chloe capabilities such as pipeline suggestions and CRM enrichment. Transcription supports calls made in more than twenty languages, which helps teams operating across regions. By keeping recordings, transcripts, and summaries within the same system that holds the pipeline and customer records, Close Notetaker reduces context switching between a standalone notetaker and the CRM, and keeps conversation history attached to the accounts it relates to. It is positioned as a core feature of the Close platform rather than a separate purchase. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Zoho Meeting AI Transcription is a feature within Zoho Meeting, the video conferencing and webinar product in the broader Zoho software suite. It is designed for teams that host meetings and webinars on Zoho and want a text record and concise recap of each session without leaving the platform. During recorded sessions, Zoho Meeting can automatically convert spoken words into text, creating a full transcript of the conference, and it offers AI-generated keynotes and summaries so participants can review the main points without replaying the entire recording. Transcripts and keynotes are accessible from the Recordings area, where users can view, download, and share them with their team. The transcription and summary capabilities are powered through integrations, including a Zia/OpenAI-backed option for generating keynotes, and they are positioned as helpful for accessibility, for attendees who missed part of a call, and for keeping shareable records of discussions. As part of the Zoho ecosystem, the feature fits organizations already using Zoho Meeting alongside other Zoho applications and want their meeting records captured within that environment. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Close Notetaker is a free tier with paid upgrades (freemium); Zoho Meeting AI Transcription is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Close Notetaker | Zoho Meeting AI Transcription |
|---|---|---|
| Core capability | Automatic transcription and summarization of calls and meetings inside Close CRM | Automatic transcription of recorded online meetings and webinars |
| Standout feature | Captures both rep calls and AI-handled (Chloe) calls | AI-generated keynotes and summaries of sessions |
| Team usage | Searchable conversation records tied to contacts and deals | Transcripts accessible from the Recordings area |
| Integrations | Transcription across more than twenty languages | Downloadable and shareable transcripts and keynotes |
| Languages & capture | Works out of the box with no separate configuration | Zia/OpenAI-backed summary generation |
| Best-fit workflow | Part of the broader Chloe AI assistant within Close | Native to the Zoho Meeting conferencing platform |
Close Notetaker
Choose Close Notetaker if you need close crm sales teams capturing call and meeting summaries automatically — strengths include lives natively inside close crm, keeping notes attached to records.
Zoho Meeting AI Transcription
Choose Zoho Meeting AI Transcription if you need creating text transcripts of zoho meeting calls and webinars — strengths include built directly into zoho meeting for users of the zoho suite.
Close Notetaker
Zoho Meeting AI Transcription
It depends on your workflow. Close Notetaker is strong for close crm sales teams capturing call and meeting summaries automatically, while Zoho Meeting AI Transcription is strong for creating text transcripts of zoho meeting calls and webinars. Both transcribe and summarize meetings.
Close Notetaker is a free tier with paid upgrades and Zoho Meeting AI Transcription is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
More head-to-head comparisons involving Close Notetaker and Zoho Meeting AI Transcription.
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