Close Notetaker: An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM. WhisperLiveKit: Open-source, self-hosted real-time speech-to-text and speaker diarization toolkit with a FastAPI server and web interface, suitable for meeting transcription. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Close Notetaker when close crm sales teams capturing call and meeting summaries automatically matters most, and WhisperLiveKit when building privacy-first transcription into custom applications via compatible apis matters most. Try them side by side on real calls before deciding — needs vary by team.
An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM.
Open-source, self-hosted real-time speech-to-text and speaker diarization toolkit with a FastAPI server and web interface, suitable for meeting transcription.
Close Notetaker is an AI notetaking capability built directly into Close, a sales CRM aimed at small and mid-sized teams. It automatically transcribes and summarizes calls and meetings within Close, covering both human-rep conversations and calls handled by Chloe, Close's AI sales teammate. Because it lives inside the CRM, every captured conversation is stored, searchable, and tied to the relevant contacts and deals, so sales reps can review what was discussed without taking manual notes during the call. According to Close, Notetaker is available to all customers and works out of the box with no separate configuration, alongside other Chloe capabilities such as pipeline suggestions and CRM enrichment. Transcription supports calls made in more than twenty languages, which helps teams operating across regions. By keeping recordings, transcripts, and summaries within the same system that holds the pipeline and customer records, Close Notetaker reduces context switching between a standalone notetaker and the CRM, and keeps conversation history attached to the accounts it relates to. It is positioned as a core feature of the Close platform rather than a separate purchase. Pricing varies by plan. Check the official website for current pricing.
Best suited for
WhisperLiveKit is an open-source, self-hosted toolkit for ultra-low-latency real-time speech-to-text and speaker diarization. Rather than naively running Whisper on each audio chunk, it uses state-of-the-art simultaneous-speech research for intelligent buffering and incremental processing, which preserves transcription quality while streaming results with minimal latency. The project ships a complete backend built on FastAPI with WebSocket support, an OpenAI-compatible REST API, a Deepgram-compatible WebSocket protocol, and a simple, customizable HTML and JavaScript web interface that captures microphone audio and streams it to the server. It supports multiple ASR backends including Whisper variants, Voxtral, and Qwen3-ASR, covers 200+ languages with translation, and includes real-time speaker diarization and voice activity detection to reduce processing overhead. It can handle multiple concurrent users on a single backend and is distributed via PyPI with Docker images for both GPU and CPU. Licensed under Apache 2.0 and actively maintained into 2026, the project explicitly lists meeting transcription, accessibility tooling, and podcast or call transcription with speaker identification among its intended use cases, making it a practical building block for private, on-premise meeting transcription pipelines. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Close Notetaker is a free tier with paid upgrades (freemium); WhisperLiveKit is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Close Notetaker | WhisperLiveKit |
|---|---|---|
| Core capability | Automatic transcription and summarization of calls and meetings inside Close CRM | Real-time streaming speech-to-text with low latency over WebSocket |
| Standout feature | Captures both rep calls and AI-handled (Chloe) calls | Real-time speaker diarization to distinguish multiple speakers |
| Team usage | Searchable conversation records tied to contacts and deals | FastAPI backend with OpenAI-compatible REST API and Deepgram-compatible WebSocket protocol |
| Integrations | Transcription across more than twenty languages | Multiple ASR backends (Whisper variants, Voxtral, Qwen3-ASR) and 200+ language support with translation |
| Languages & capture | Works out of the box with no separate configuration | Included customizable HTML/JavaScript web interface and Docker images (GPU and CPU) |
| Best-fit workflow | Part of the broader Chloe AI assistant within Close | Voice activity detection and multi-user support on a single backend |
Close Notetaker
Choose Close Notetaker if you need close crm sales teams capturing call and meeting summaries automatically — strengths include lives natively inside close crm, keeping notes attached to records.
WhisperLiveKit
Choose WhisperLiveKit if you need self-hosted real-time meeting transcription with speaker labels — strengths include fully open source (apache 2.0) and self-hostable for private, on-premise transcription.
Close Notetaker
WhisperLiveKit
It depends on your workflow. Close Notetaker is strong for close crm sales teams capturing call and meeting summaries automatically, while WhisperLiveKit is strong for self-hosted real-time meeting transcription with speaker labels. Both transcribe and summarize meetings.
Close Notetaker is a free tier with paid upgrades and WhisperLiveKit is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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