Close Notetaker: An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM. Verbit: AI-plus-human transcription and captioning service for legal, education, media, corporate, and government settings. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Close Notetaker when close crm sales teams capturing call and meeting summaries automatically matters most, and Verbit when producing accurate transcripts of legal proceedings and depositions matters most. Try them side by side on real calls before deciding — needs vary by team.
An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM.
AI-plus-human transcription and captioning service for legal, education, media, corporate, and government settings.
Close Notetaker is an AI notetaking capability built directly into Close, a sales CRM aimed at small and mid-sized teams. It automatically transcribes and summarizes calls and meetings within Close, covering both human-rep conversations and calls handled by Chloe, Close's AI sales teammate. Because it lives inside the CRM, every captured conversation is stored, searchable, and tied to the relevant contacts and deals, so sales reps can review what was discussed without taking manual notes during the call. According to Close, Notetaker is available to all customers and works out of the box with no separate configuration, alongside other Chloe capabilities such as pipeline suggestions and CRM enrichment. Transcription supports calls made in more than twenty languages, which helps teams operating across regions. By keeping recordings, transcripts, and summaries within the same system that holds the pipeline and customer records, Close Notetaker reduces context switching between a standalone notetaker and the CRM, and keeps conversation history attached to the accounts it relates to. It is positioned as a core feature of the Close platform rather than a separate purchase. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Verbit is a transcription and captioning provider that combines automatic speech recognition with professional human review to produce transcripts and captions for organizations that need high accuracy and compliance. Rather than being a self-serve consumer app, Verbit is built around regulated and professional sectors, including legal proceedings and courtrooms, higher education, media and broadcast, corporate events and meetings, and government. The platform offers both real-time transcription and captioning for live events and post-event transcripts for recorded audio and video, and it can deliver CART captioning, audio description, translation into many languages, and dubbing. For meetings, market research, and corporate events, Verbit captures spoken content and turns it into searchable transcripts, with AI-generated summaries and search to help users find key moments. Because accessibility compliance is central to its positioning, Verbit emphasizes adherence to standards such as ADA and FCC requirements and pairs its technology with human transcribers and dedicated support. Organizations choose Verbit when they need accuracy, accountability, and accessibility documentation beyond what fully automated tools typically provide. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Close Notetaker is a free tier with paid upgrades (freemium); Verbit is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Close Notetaker | Verbit |
|---|---|---|
| Core capability | Automatic transcription and summarization of calls and meetings inside Close CRM | AI transcription combined with professional human review |
| Standout feature | Captures both rep calls and AI-handled (Chloe) calls | Real-time captioning and CART for live events |
| Team usage | Searchable conversation records tied to contacts and deals | Recorded audio and video transcription |
| Integrations | Transcription across more than twenty languages | Translation, subtitling, and dubbing in many languages |
| Languages & capture | Works out of the box with no separate configuration | AI-generated summaries and transcript search |
| Best-fit workflow | Part of the broader Chloe AI assistant within Close | Accessibility-compliance support (ADA, FCC standards) |
Close Notetaker
Choose Close Notetaker if you need close crm sales teams capturing call and meeting summaries automatically — strengths include lives natively inside close crm, keeping notes attached to records.
Verbit
Choose Verbit if you need captioning university lectures and recorded course content for accessibility — strengths include human-in-the-loop review supports high accuracy for critical content.
Close Notetaker
Verbit
It depends on your workflow. Close Notetaker is strong for close crm sales teams capturing call and meeting summaries automatically, while Verbit is strong for captioning university lectures and recorded course content for accessibility. Both transcribe and summarize meetings.
Close Notetaker is a free tier with paid upgrades and Verbit is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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