Close Notetaker: An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM. Tongyi Tingwu: Alibaba Cloud's AI assistant that transcribes, translates, and summarizes meetings and lectures in real time. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Close Notetaker when close crm sales teams capturing call and meeting summaries automatically matters most, and Tongyi Tingwu when students and educators turning lectures into searchable summarized notes matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM.
Alibaba Cloud's AI assistant that transcribes, translates, and summarizes meetings and lectures in real time.
Close Notetaker is an AI notetaking capability built directly into Close, a sales CRM aimed at small and mid-sized teams. It automatically transcribes and summarizes calls and meetings within Close, covering both human-rep conversations and calls handled by Chloe, Close's AI sales teammate. Because it lives inside the CRM, every captured conversation is stored, searchable, and tied to the relevant contacts and deals, so sales reps can review what was discussed without taking manual notes during the call. According to Close, Notetaker is available to all customers and works out of the box with no separate configuration, alongside other Chloe capabilities such as pipeline suggestions and CRM enrichment. Transcription supports calls made in more than twenty languages, which helps teams operating across regions. By keeping recordings, transcripts, and summaries within the same system that holds the pipeline and customer records, Close Notetaker reduces context switching between a standalone notetaker and the CRM, and keeps conversation history attached to the accounts it relates to. It is positioned as a core feature of the Close platform rather than a separate purchase. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Tongyi Tingwu is an AI assistant from Alibaba Cloud focused on audio and video content for work and study, including meetings and lectures. It transcribes spoken audio into text, translates speech, and generates summaries using large language models, helping users record, organize, and analyze multimedia content. The service operates in real time, transcribing meetings and lectures as they happen, and it separates speakers so transcripts can attribute statements to different participants. Beyond core transcription and summarization, Tongyi Tingwu can extract structured information from recordings, including pulling slide content from video, which is useful for capturing presentations alongside spoken discussion. It supports multiple languages for transcription and translation, with strong coverage of Chinese and English among other major languages. The tool is accessible through a web interface and a browser extension, and it integrates with Alibaba's cloud ecosystem, including cloud storage. Tongyi Tingwu is aimed at professionals, students, and content creators in the Chinese market who need to efficiently turn meetings, lectures, and other audio or video into organized, searchable, and summarized text rather than reviewing recordings manually. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Close Notetaker is a free tier with paid upgrades (freemium); Tongyi Tingwu is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Close Notetaker | Tongyi Tingwu |
|---|---|---|
| Core capability | Automatic transcription and summarization of calls and meetings inside Close CRM | Real-time transcription of meetings and lectures |
| Standout feature | Captures both rep calls and AI-handled (Chloe) calls | Speech translation across multiple languages |
| Team usage | Searchable conversation records tied to contacts and deals | LLM-based summarization of audio and video content |
| Integrations | Transcription across more than twenty languages | Speaker separation for attributed transcripts |
| Languages & capture | Works out of the box with no separate configuration | Slide/PPT extraction from video content |
| Best-fit workflow | Part of the broader Chloe AI assistant within Close | Web interface and browser extension access |
Close Notetaker
Choose Close Notetaker if you need close crm sales teams capturing call and meeting summaries automatically — strengths include lives natively inside close crm, keeping notes attached to records.
Tongyi Tingwu
Choose Tongyi Tingwu if you need chinese professionals transcribing and summarizing meetings in real time — strengths include backed by alibaba cloud with llm-powered summarization.
Close Notetaker
Tongyi Tingwu
It depends on your workflow. Close Notetaker is strong for close crm sales teams capturing call and meeting summaries automatically, while Tongyi Tingwu is strong for chinese professionals transcribing and summarizing meetings in real time. Both transcribe and summarize meetings.
Close Notetaker is a free tier with paid upgrades and Tongyi Tingwu is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
More head-to-head comparisons involving Close Notetaker and Tongyi Tingwu.
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