Close Notetaker: An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM. SyncWords: Live AI captioning, subtitling, and voice-dubbing platform for webinars, streams, and hybrid events with real-time multilingual output. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Close Notetaker when close crm sales teams capturing call and meeting summaries automatically matters most, and SyncWords when delivering accessible, fcc-compliant live captions for a broadcast matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM.
Live AI captioning, subtitling, and voice-dubbing platform for webinars, streams, and hybrid events with real-time multilingual output.
Close Notetaker is an AI notetaking capability built directly into Close, a sales CRM aimed at small and mid-sized teams. It automatically transcribes and summarizes calls and meetings within Close, covering both human-rep conversations and calls handled by Chloe, Close's AI sales teammate. Because it lives inside the CRM, every captured conversation is stored, searchable, and tied to the relevant contacts and deals, so sales reps can review what was discussed without taking manual notes during the call. According to Close, Notetaker is available to all customers and works out of the box with no separate configuration, alongside other Chloe capabilities such as pipeline suggestions and CRM enrichment. Transcription supports calls made in more than twenty languages, which helps teams operating across regions. By keeping recordings, transcripts, and summaries within the same system that holds the pipeline and customer records, Close Notetaker reduces context switching between a standalone notetaker and the CRM, and keeps conversation history attached to the accounts it relates to. It is positioned as a core feature of the Close platform rather than a separate purchase. Pricing varies by plan. Check the official website for current pricing.
Best suited for
SyncWords is an AI-powered platform for delivering live and recorded video content to multilingual audiences through real-time captions, subtitles, and voice dubbing. For live scenarios, it produces frame-accurate AI captions that meet broadcast accessibility standards such as CEA-608/708, and its SyncWords Live offering provides professional captioning and real-time translated subtitles for webinars, streaming services, and hybrid events. The platform translates into a wide range of languages, including non-Latin scripts such as Cyrillic, CJK, Arabic, Hebrew, and Thai, and recent engineering work has driven latency down to roughly a second or less even in demanding live environments. Its newer Vocalics capability adds real-time AI voice dubbing that aims to preserve a speaker's tone and delivery across languages. Content is delivered through no-download widget URLs as well as streaming formats like HLS, SRT, CMAF, and VTT, with integrations spanning platforms such as AWS, YouTube, and Vimeo. SyncWords reports processing tens of thousands of events and hundreds of thousands of hours of media, and it received an industry innovation award in 2025, confirming active operation. It best fits broadcasters, media teams, and event organizers who need accessible, multilingual live captioning and translation at scale. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Close Notetaker is a free tier with paid upgrades (freemium); SyncWords is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Close Notetaker | SyncWords |
|---|---|---|
| Core capability | Automatic transcription and summarization of calls and meetings inside Close CRM | Real-time AI live captions with broadcast accessibility compliance |
| Standout feature | Captures both rep calls and AI-handled (Chloe) calls | Live translated subtitles across many languages including non-Latin scripts |
| Team usage | Searchable conversation records tied to contacts and deals | Vocalics real-time AI voice dubbing that preserves speaker delivery |
| Integrations | Transcription across more than twenty languages | Ultra-low latency output for live streams and events |
| Languages & capture | Works out of the box with no separate configuration | No-download widget URLs plus HLS, SRT, CMAF, and VTT delivery |
| Best-fit workflow | Part of the broader Chloe AI assistant within Close | Custom dictionaries for accurate terminology in live sessions |
Close Notetaker
Choose Close Notetaker if you need close crm sales teams capturing call and meeting summaries automatically — strengths include lives natively inside close crm, keeping notes attached to records.
SyncWords
Choose SyncWords if you need providing live translated subtitles for a webinar or streamed event — strengths include strong focus on broadcast-grade, low-latency live captioning.
Close Notetaker
SyncWords
It depends on your workflow. Close Notetaker is strong for close crm sales teams capturing call and meeting summaries automatically, while SyncWords is strong for providing live translated subtitles for a webinar or streamed event. Both transcribe and summarize meetings.
Close Notetaker is a free tier with paid upgrades and SyncWords is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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