Close Notetaker: An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM. Swiss Transcript: Swiss audio and video transcription platform hosted entirely in Switzerland, with automatic meeting reports and strong confidentiality. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Close Notetaker when close crm sales teams capturing call and meeting summaries automatically matters most, and Swiss Transcript when producing structured minutes from recorded multilingual meetings matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM.
Swiss audio and video transcription platform hosted entirely in Switzerland, with automatic meeting reports and strong confidentiality.
Close Notetaker is an AI notetaking capability built directly into Close, a sales CRM aimed at small and mid-sized teams. It automatically transcribes and summarizes calls and meetings within Close, covering both human-rep conversations and calls handled by Chloe, Close's AI sales teammate. Because it lives inside the CRM, every captured conversation is stored, searchable, and tied to the relevant contacts and deals, so sales reps can review what was discussed without taking manual notes during the call. According to Close, Notetaker is available to all customers and works out of the box with no separate configuration, alongside other Chloe capabilities such as pipeline suggestions and CRM enrichment. Transcription supports calls made in more than twenty languages, which helps teams operating across regions. By keeping recordings, transcripts, and summaries within the same system that holds the pipeline and customer records, Close Notetaker reduces context switching between a standalone notetaker and the CRM, and keeps conversation history attached to the accounts it relates to. It is positioned as a core feature of the Close platform rather than a separate purchase. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Swiss Transcript is a transcription platform based in Lausanne, Switzerland, that converts audio and video recordings into text and can generate structured meeting reports. It is built for organizations that require strict confidentiality, with data processed and hosted entirely in Switzerland using the company's own servers alongside Infomaniak infrastructure in Geneva. The service supports multiple languages including French, German, Swiss German and English, and offers automatic speaker identification plus export to formats such as Word, PDF, RTF, SRT and VTT. It can produce several structured meeting reports per transcription. A defining feature is its avoidance of large third-party AI APIs: the platform states it relies on open-source models rather than services from major US providers, and it automatically deletes source files after transcription. Security measures described include AES-256 encryption and TLS 1.3. Swiss Transcript is positioned for Swiss healthcare, academic, administrative and non-profit organizations that prioritize data sovereignty and compliance with both GDPR and the Swiss Data Protection Act. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Close Notetaker is a free tier with paid upgrades (freemium); Swiss Transcript is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Close Notetaker | Swiss Transcript |
|---|---|---|
| Core capability | Automatic transcription and summarization of calls and meetings inside Close CRM | Audio and video transcription with automatic speaker identification |
| Standout feature | Captures both rep calls and AI-handled (Chloe) calls | Automatic generation of structured meeting reports |
| Team usage | Searchable conversation records tied to contacts and deals | Multilingual support including French, German, Swiss German and English |
| Integrations | Transcription across more than twenty languages | Export to Word, PDF, RTF, SRT and VTT formats |
| Languages & capture | Works out of the box with no separate configuration | Data processed and hosted entirely in Switzerland with automatic source-file deletion |
| Best-fit workflow | Part of the broader Chloe AI assistant within Close | Audio and video transcription with automatic speaker identification |
Close Notetaker
Choose Close Notetaker if you need close crm sales teams capturing call and meeting summaries automatically — strengths include lives natively inside close crm, keeping notes attached to records.
Swiss Transcript
Choose Swiss Transcript if you need transcribing confidential meetings for swiss public-sector and healthcare bodies — strengths include full swiss hosting with gdpr and swiss data protection act compliance.
Close Notetaker
Swiss Transcript
It depends on your workflow. Close Notetaker is strong for close crm sales teams capturing call and meeting summaries automatically, while Swiss Transcript is strong for transcribing confidential meetings for swiss public-sector and healthcare bodies. Both transcribe and summarize meetings.
Close Notetaker is a free tier with paid upgrades and Swiss Transcript is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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