Close Notetaker: An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM. Sunoh.ai: An ambient AI medical scribe that listens to patient-provider conversations and turns them into draft clinical notes. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Close Notetaker when close crm sales teams capturing call and meeting summaries automatically matters most, and Sunoh.ai when clinics reducing time spent on after-visit clinical documentation matters most. Try them side by side on real calls before deciding — needs vary by team.
An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM.
An ambient AI medical scribe that listens to patient-provider conversations and turns them into draft clinical notes.
Close Notetaker is an AI notetaking capability built directly into Close, a sales CRM aimed at small and mid-sized teams. It automatically transcribes and summarizes calls and meetings within Close, covering both human-rep conversations and calls handled by Chloe, Close's AI sales teammate. Because it lives inside the CRM, every captured conversation is stored, searchable, and tied to the relevant contacts and deals, so sales reps can review what was discussed without taking manual notes during the call. According to Close, Notetaker is available to all customers and works out of the box with no separate configuration, alongside other Chloe capabilities such as pipeline suggestions and CRM enrichment. Transcription supports calls made in more than twenty languages, which helps teams operating across regions. By keeping recordings, transcripts, and summaries within the same system that holds the pipeline and customer records, Close Notetaker reduces context switching between a standalone notetaker and the CRM, and keeps conversation history attached to the accounts it relates to. It is positioned as a core feature of the Close platform rather than a separate purchase. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Sunoh.ai is an ambient AI medical scribe, developed in partnership with eClinicalWorks, that listens to natural conversations between a clinician and patient and converts them into clinical documentation. Using ambient listening, it captures the spoken encounter, generates a dialogue transcript, and produces a draft SOAP-style progress note, while also surfacing labs, imaging, medication orders, referrals, and follow-up details for review. It handles multiple speakers and several languages, including English, Spanish, and Portuguese, and is designed to support both primary care and specialty visits. Sunoh is fully integrated with eClinicalWorks, eClinicalTouch, and eClinicalMobile for direct import into the progress note and order pre-fill, and takes an EHR-agnostic approach so providers on other systems can use it as well. It works on iOS and Android smartphones, iPads, and desktop without requiring special microphones or hardware, letting clinicians start on one device and continue on another. It is aimed at physicians and healthcare practices seeking to reduce documentation time.
Best suited for
Close Notetaker is a free tier with paid upgrades (freemium); Sunoh.ai is a free tier with paid upgrades (paid). Always confirm current pricing on each vendor's site before buying.
| Feature | Close Notetaker | Sunoh.ai |
|---|---|---|
| Core capability | Automatic transcription and summarization of calls and meetings inside Close CRM | Ambient listening that captures patient-provider conversations without special hardware |
| Standout feature | Captures both rep calls and AI-handled (Chloe) calls | Automatic generation of draft SOAP-style progress notes from the encounter |
| Team usage | Searchable conversation records tied to contacts and deals | Capture of labs, imaging, medication orders, referrals, and follow-up details |
| Integrations | Transcription across more than twenty languages | Multilingual and multi-speaker support (including English, Spanish, and Portuguese) |
| Languages & capture | Works out of the box with no separate configuration | Full integration with eClinicalWorks, eClinicalTouch, and eClinicalMobile, plus an EHR-agnostic approach for other systems |
| Best-fit workflow | Part of the broader Chloe AI assistant within Close | Cross-device use across iOS and Android phones, iPads, and desktop |
Close Notetaker
Choose Close Notetaker if you need close crm sales teams capturing call and meeting summaries automatically — strengths include lives natively inside close crm, keeping notes attached to records.
Sunoh.ai
Choose Sunoh.ai if you need physicians automating soap note creation during patient visits — strengths include purpose-built for clinical documentation with deep eclinicalworks integration.
Close Notetaker
Sunoh.ai
It depends on your workflow. Close Notetaker is strong for close crm sales teams capturing call and meeting summaries automatically, while Sunoh.ai is strong for physicians automating soap note creation during patient visits. Both transcribe and summarize meetings.
Close Notetaker is a free tier with paid upgrades and Sunoh.ai is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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