Close Notetaker: An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM. Scribewave: Scribewave is a European AI transcription platform that converts audio and video into editable text across dozens of languages and dialects, with speaker diarization and an AI assistant for summaries and notes. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Close Notetaker when close crm sales teams capturing call and meeting summaries automatically matters most, and Scribewave when universities and qualitative researchers transcribing recorded sessions with speaker labels matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM.
Scribewave is a European AI transcription platform that converts audio and video into editable text across dozens of languages and dialects, with speaker diarization and an AI assistant for summaries and notes.
Close Notetaker is an AI notetaking capability built directly into Close, a sales CRM aimed at small and mid-sized teams. It automatically transcribes and summarizes calls and meetings within Close, covering both human-rep conversations and calls handled by Chloe, Close's AI sales teammate. Because it lives inside the CRM, every captured conversation is stored, searchable, and tied to the relevant contacts and deals, so sales reps can review what was discussed without taking manual notes during the call. According to Close, Notetaker is available to all customers and works out of the box with no separate configuration, alongside other Chloe capabilities such as pipeline suggestions and CRM enrichment. Transcription supports calls made in more than twenty languages, which helps teams operating across regions. By keeping recordings, transcripts, and summaries within the same system that holds the pipeline and customer records, Close Notetaker reduces context switching between a standalone notetaker and the CRM, and keeps conversation history attached to the accounts it relates to. It is positioned as a core feature of the Close platform rather than a separate purchase. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Scribewave is an AI transcription platform from Belgian company Quantum Noodle BV (Leuven/Beerzel) that automatically converts audio and video files into editable text. Users upload recordings, the AI transcribes them, and an integrated editor lets people review and correct the text while audio plays, with click-to-audio sync so clicking a word jumps to that moment in the recording. The platform supports a wide range of languages and dialects, positioning itself around linguistic diversity and regional and mixed-language speech rather than English alone. It includes speaker diarization, custom vocabularies to preserve names and jargon, batch uploads, and exports to formats such as Word, Google Docs, and subtitle files (SRT/VTT), plus the ability to render captioned videos. An AI assistant can answer questions about a transcript and generate summaries, chapters, and meeting notes with timecode references. Scribewave emphasizes data ownership, European servers, and GDPR compliance, and states it does not use customer content to train its models. It targets journalists, researchers, universities, and content creators.
Best suited for
Close Notetaker is a free tier with paid upgrades (freemium); Scribewave is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Close Notetaker | Scribewave |
|---|---|---|
| Core capability | Automatic transcription and summarization of calls and meetings inside Close CRM | AI transcription of audio and video files into editable text across many languages and dialects |
| Standout feature | Captures both rep calls and AI-handled (Chloe) calls | Speaker diarization and speaker identification, including handling overlapping speech |
| Team usage | Searchable conversation records tied to contacts and deals | Synchronized editor with click-to-audio word sync for review and correction |
| Integrations | Transcription across more than twenty languages | AI assistant that answers questions and generates summaries, chapters, and meeting notes with timecodes |
| Languages & capture | Works out of the box with no separate configuration | Custom vocabularies to preserve names, jargon, and domain terms |
| Best-fit workflow | Part of the broader Chloe AI assistant within Close | Exports to Word, Google Docs, PDF, and subtitle formats (SRT/VTT), plus captioned video output |
Close Notetaker
Choose Close Notetaker if you need close crm sales teams capturing call and meeting summaries automatically — strengths include lives natively inside close crm, keeping notes attached to records.
Scribewave
Choose Scribewave if you need journalists and researchers transcribing and reviewing interviews across multiple languages — strengths include strong multilingual and dialect coverage with a focus on smaller and regional languages.
Close Notetaker
Scribewave
It depends on your workflow. Close Notetaker is strong for close crm sales teams capturing call and meeting summaries automatically, while Scribewave is strong for journalists and researchers transcribing and reviewing interviews across multiple languages. Both transcribe and summarize meetings.
Close Notetaker is a free tier with paid upgrades and Scribewave is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
More head-to-head comparisons involving Close Notetaker and Scribewave.
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