Close Notetaker: An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM. HiDock: AI note-taking hardware (docks, recorders, mini devices) paired with the HiNotes app to transcribe and summarize meetings. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist Close Notetaker when close crm sales teams capturing call and meeting summaries automatically matters most, and HiDock when capturing phone calls and bluetooth-earphone conversations for notes matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
An AI notetaker built into Close CRM that automatically transcribes and summarizes sales calls and meetings inside the CRM.
AI note-taking hardware (docks, recorders, mini devices) paired with the HiNotes app to transcribe and summarize meetings.
Close Notetaker is an AI notetaking capability built directly into Close, a sales CRM aimed at small and mid-sized teams. It automatically transcribes and summarizes calls and meetings within Close, covering both human-rep conversations and calls handled by Chloe, Close's AI sales teammate. Because it lives inside the CRM, every captured conversation is stored, searchable, and tied to the relevant contacts and deals, so sales reps can review what was discussed without taking manual notes during the call. According to Close, Notetaker is available to all customers and works out of the box with no separate configuration, alongside other Chloe capabilities such as pipeline suggestions and CRM enrichment. Transcription supports calls made in more than twenty languages, which helps teams operating across regions. By keeping recordings, transcripts, and summaries within the same system that holds the pipeline and customer records, Close Notetaker reduces context switching between a standalone notetaker and the CRM, and keeps conversation history attached to the accounts it relates to. It is positioned as a core feature of the Close platform rather than a separate purchase. Pricing varies by plan. Check the official website for current pricing.
Best suited for
HiDock is a hardware-and-software brand built around capturing meeting audio and turning it into transcripts and summaries through its companion HiNotes service. The product line includes USB-C docking stations such as the H1E and the O1 meeting-room dock, the HiDock P1 voice recorder for Bluetooth earphones, and the P1 mini for capturing phone calls and in-person conversations. The devices capture two-way audio from video calls, phone calls, and face-to-face meetings, including a proprietary BlueCatch technology that records through standard Bluetooth earbuds. Captured audio is sent to HiNotes, which auto-transcribes it and generates AI summaries using tailored templates organized by profession, such as sales, engineering, HR, and education. HiDock markets unlimited AI transcription across many languages, and because recording happens on the device or dock rather than through a meeting bot, no extra participant needs to join the call. The approach suits people who hold in-person or mixed meetings and want a dedicated capture device rather than a browser bot. HiNotes is available as a mobile and web app that turns recordings into searchable, actionable notes. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Close Notetaker is a free tier with paid upgrades (freemium); HiDock is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | Close Notetaker | HiDock |
|---|---|---|
| Core capability | Automatic transcription and summarization of calls and meetings inside Close CRM | Hardware capture devices (docks, recorders, phone-call mini) for video, phone, and in-person meetings |
| Standout feature | Captures both rep calls and AI-handled (Chloe) calls | HiNotes companion app for transcription and AI summaries |
| Team usage | Searchable conversation records tied to contacts and deals | BlueCatch recording through standard Bluetooth earphones |
| Integrations | Transcription across more than twenty languages | Profession-specific summary templates |
| Languages & capture | Works out of the box with no separate configuration | Multi-language transcription support |
| Best-fit workflow | Part of the broader Chloe AI assistant within Close | Bot-free capture that does not require others to join via an assistant |
Close Notetaker
Choose Close Notetaker if you need close crm sales teams capturing call and meeting summaries automatically — strengths include lives natively inside close crm, keeping notes attached to records.
HiDock
Choose HiDock if you need recording and summarizing in-person and conference-room meetings — strengths include dedicated hardware works well for in-person and mixed meetings, not just web calls.
Close Notetaker
HiDock
It depends on your workflow. Close Notetaker is strong for close crm sales teams capturing call and meeting summaries automatically, while HiDock is strong for recording and summarizing in-person and conference-room meetings. Both transcribe and summarize meetings.
Close Notetaker is a free tier with paid upgrades and HiDock is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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