CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. Whisper Memos: iPhone and Apple Watch voice recorder that transcribes memos and meetings and emails you a formatted transcript with an AI summary. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallMiner when contact centers monitoring agent performance and automating quality scoring and coaching matters most, and Whisper Memos when recording meetings and extracting action items via custom summary prompts matters most. Try them side by side on real calls before deciding — needs vary by team.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
iPhone and Apple Watch voice recorder that transcribes memos and meetings and emails you a formatted transcript with an AI summary.
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
Whisper Memos is an AI voice-recording app for iPhone and Apple Watch, created by independent developer Vojtech Rinik, that records spoken memos and delivers them back as nicely formatted email transcripts within seconds. You can start a recording from a one-tap iPhone lock-screen widget or hands-free from an Apple Watch complication, making it suited to quick capture of rambling thoughts, meeting notes, lectures, or journal entries. Under the hood it offers multiple transcription engines, including OpenAI Whisper, ElevenLabs, and Cohere, and supports many languages with automatic paragraphing. Every voice note can get an automatic AI summary, and you can create custom summary tabs with your own prompts, for example to extract action items from meeting notes or to reorganize thoughts by topic. The app supports importing audio files in formats such as MP3, M4A, WAV, AAC, and FLAC. An Agents system routes different memos to different destinations, and integrations cover Notion, Trello, Things 3, Todoist, Day One, Evernote, Reflect, and Drafts, plus thousands more via Zapier or Mail Drop. It markets itself explicitly as a dictaphone, an audio recorder for meetings, and a voice journaling app, and has been covered by outlets like Six Colors and MacSparky. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallMiner is custom pricing (contact sales); Whisper Memos is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallMiner | Whisper Memos |
|---|---|---|
| Core capability | Automatic transcription of voice and digital interactions across multiple languages | One-tap iPhone lock-screen and hands-free Apple Watch recording |
| Standout feature | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) | Multiple transcription engines (OpenAI Whisper, ElevenLabs, Cohere) |
| Team usage | Real-time agent guidance and alerts during live calls plus post-call analysis | Automatic AI summaries with custom prompt-based summary tabs |
| Integrations | Automated redaction of sensitive numeric data for compliance and security | Transcripts delivered as formatted email with automatic paragraphs |
| Languages & capture | Automated scoring and quality management for compliance, performance, and sales | Audio file import (MP3, M4A, WAV, AAC, FLAC) |
| Best-fit workflow | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings | Integrations with Notion, Things 3, Todoist, Day One, and Zapier |
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
Whisper Memos
Choose Whisper Memos if you need dictating quick notes or ideas hands-free and receiving them by email — strengths include frictionless capture from lock screen or apple watch.
CallMiner
Whisper Memos
It depends on your workflow. CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching, while Whisper Memos is strong for dictating quick notes or ideas hands-free and receiving them by email. Both transcribe and summarize meetings.
CallMiner is custom pricing and Whisper Memos is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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