CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. Choppity: AI video and audio platform that transcribes recordings, generates styled captions, and turns long-form content into short clips. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallMiner when contact centers monitoring agent performance and automating quality scoring and coaching matters most, and Choppity when converting zoom, teams, or meet recordings into transcripts and short clips matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
AI video and audio platform that transcribes recordings, generates styled captions, and turns long-form content into short clips.
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
Choppity is an AI-powered video and audio platform that combines automated transcription with short-form content creation. Users upload video or audio files, or paste links from sources like YouTube, and Choppity transcribes the recording with speaker identification and timestamps before turning the spoken transcript into an editable workspace. Although it is best known for automatically extracting dozens of short, social-ready clips from long-form videos and podcasts, it also serves transcription and captioning needs directly: it generates styled subtitles for video, supports transcript-based editing where you edit the footage by editing the text, and offers dedicated tools for transcribing meeting recordings from platforms such as Zoom, Microsoft Teams, and Google Meet. The platform supports a large number of languages and includes features like automatic reframing for vertical formats, profanity detection, and one-click social publishing and scheduling. Choppity offers a free tier alongside paid plans and an API, making it usable by individual creators, podcasters, and teams that want to repurpose recorded conversations, interviews, and meetings into both transcripts and shareable video content. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallMiner is custom pricing (contact sales); Choppity is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallMiner | Choppity |
|---|---|---|
| Core capability | Automatic transcription of voice and digital interactions across multiple languages | Automated transcription of uploaded video and audio with speaker identification and timestamps |
| Standout feature | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) | Dedicated tools for transcribing meeting recordings from Zoom, Microsoft Teams, and Google Meet |
| Team usage | Real-time agent guidance and alerts during live calls plus post-call analysis | AI-generated, customizable subtitles and captions with styling options |
| Integrations | Automated redaction of sensitive numeric data for compliance and security | Transcript-based editing where the video is edited by changing the text |
| Languages & capture | Automated scoring and quality management for compliance, performance, and sales | Automatic short-clip generation and vertical reframing for social platforms |
| Best-fit workflow | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings | Multi-language support and direct social publishing and scheduling |
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
Choppity
Choose Choppity if you need transcribing and captioning recorded interviews and podcast episodes — strengths include combines transcription, captioning, and content repurposing in a single tool.
CallMiner
Choppity
It depends on your workflow. CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching, while Choppity is strong for transcribing and captioning recorded interviews and podcast episodes. Both transcribe and summarize meetings.
CallMiner is custom pricing and Choppity is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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