CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. VOMO: AI voice memo and meeting app that records, transcribes, and summarizes audio and video into structured, searchable notes. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallMiner when contact centers monitoring agent performance and automating quality scoring and coaching matters most, and VOMO when transcribing interviews, lectures, and podcasts into structured notes matters most. Try them side by side on real calls before deciding — needs vary by team.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
AI voice memo and meeting app that records, transcribes, and summarizes audio and video into structured, searchable notes.
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
VOMO is an AI-powered voice memo and meeting notetaker available on mobile and web that turns spoken audio into structured, searchable text. Users can record meetings or memos directly, upload existing audio and video files, or import from a video link, and VOMO transcribes the content with speaker identification across a wide range of languages. Its Smart Notes feature organizes raw transcripts into sections such as summaries, key decisions, action items, and speaker-tagged dialogue, and it offers templates for different scenarios like team meetings, stand-ups, sales calls, interviews, and lectures. Recordings are saved with time-stamped chapters for easy navigation, and an Ask AI capability lets users query a recording, draft follow-ups, and surface specific details. VOMO supports exporting notes in formats like PDF, Word, and Markdown, and generating shareable transcript links. It integrates with iOS conveniences such as Siri Shortcuts and AirPods. The app is aimed at professionals, students, and anyone who wants to capture in-person or online conversations on the go and convert them into clean, actionable notes without manual typing. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallMiner is custom pricing (contact sales); VOMO is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallMiner | VOMO |
|---|---|---|
| Core capability | Automatic transcription of voice and digital interactions across multiple languages | Records, uploads, or imports audio and video for transcription |
| Standout feature | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) | Speaker identification and multi-language transcription |
| Team usage | Real-time agent guidance and alerts during live calls plus post-call analysis | Smart Notes that structure transcripts into summary, decisions, and action items |
| Integrations | Automated redaction of sensitive numeric data for compliance and security | Templates for meetings, stand-ups, sales calls, interviews, and lectures |
| Languages & capture | Automated scoring and quality management for compliance, performance, and sales | Ask AI to query recordings and draft follow-ups |
| Best-fit workflow | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings | Export to PDF, Word, and Markdown plus shareable transcript links |
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
VOMO
Choose VOMO if you need capturing and summarizing in-person or recorded meetings — strengths include works for both in-person memos and uploaded meeting recordings.
CallMiner
VOMO
It depends on your workflow. CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching, while VOMO is strong for capturing and summarizing in-person or recorded meetings. Both transcribe and summarize meetings.
CallMiner is custom pricing and VOMO is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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