CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. Salescaling: Spanish AI sales platform that records, transcribes and summarizes sales meetings and calls, detecting commitments and next steps and syncing insights to the CRM. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallMiner when contact centers monitoring agent performance and automating quality scoring and coaching matters most, and Salescaling when capturing commitments and next steps after client meetings to keep deals moving matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
Spanish AI sales platform that records, transcribes and summarizes sales meetings and calls, detecting commitments and next steps and syncing insights to the CRM.
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
Salescaling is an AI-powered sales platform built in Spain (Salescaling SL) and offered primarily in Spanish for sales teams across Spain and Latin America. Its core AI notetaker automatically records and transcribes sales meetings and calls so reps no longer have to take notes manually, then generates executive summaries that highlight key topics, context, decisions and next steps. The platform's conversation intelligence layer analyzes each interaction to surface buying signals, objections and risks, and it automatically detects commitments and follow-up actions so teams know what to do after each conversation. Beyond meeting notes, Salescaling positions itself as a broader commercial suite that includes a native phone dialer with integrated recording, AI agents for prospecting and meeting scheduling, and CRM automation that reduces manual data entry by logging activity and pushing structured insights into the existing sales stack. The product is actively marketed with a free trial and displays customer references such as EDEM, Walcu and Abanca. It is aimed at SDRs, account executives and customer success managers who want to scale the preparation and follow-up around their meetings while keeping their CRM up to date. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallMiner is custom pricing (contact sales); Salescaling is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallMiner | Salescaling |
|---|---|---|
| Core capability | Automatic transcription of voice and digital interactions across multiple languages | Automatic recording and transcription of sales meetings and calls |
| Standout feature | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) | AI-generated executive summaries with key topics, decisions and next steps |
| Team usage | Real-time agent guidance and alerts during live calls plus post-call analysis | Automatic detection of commitments and follow-up action items |
| Integrations | Automated redaction of sensitive numeric data for compliance and security | Conversation intelligence that surfaces buying signals, objections and risks |
| Languages & capture | Automated scoring and quality management for compliance, performance, and sales | Native phone dialer with integrated call recording |
| Best-fit workflow | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings | CRM synchronization and automated activity logging |
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
Salescaling
Choose Salescaling if you need recording and summarizing sales discovery and follow-up calls automatically — strengths include spanish-language product designed for spanish and latin american sales teams.
CallMiner
Salescaling
It depends on your workflow. CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching, while Salescaling is strong for recording and summarizing sales discovery and follow-up calls automatically. Both transcribe and summarize meetings.
CallMiner is custom pricing and Salescaling is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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