CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. Remi8: AI voice-notes and meeting-recording app positioned as a personal second brain across mobile and desktop. We compare them on cost, capture approach, and day-to-day fit so you can choose faster.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallMiner when contact centers monitoring agent performance and automating quality scoring and coaching matters most, and Remi8 when building a searchable personal knowledge base from voice notes matters most. Try them side by side on real calls before deciding — needs vary by team.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
AI voice-notes and meeting-recording app positioned as a personal second brain across mobile and desktop.
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
Remi8 is an AI-powered voice notes and meeting recording application, published by Silent Infotech, that positions itself as a personal second brain for capturing and organizing spoken information. Users record audio with one tap, and Remi8 transcribes the speech and then layers AI on top to produce summaries with action items, identify speakers, and automatically categorize and tag content. Beyond formal meetings, it is built to capture quick voice notes, brainstorming sessions, calls, and personal reminders, and it makes everything searchable through AI-powered search across recordings. The app emphasizes connecting and organizing captured material rather than leaving it as isolated audio files, with features like smart reminders and cloud sync across devices. Remi8 is aimed at busy professionals such as founders, consultants, sales staff, project managers, and students who want hands-free capture that turns into structured, retrievable notes. It is available on iOS, Android, Windows, macOS, and the web, and the company also offers a companion pocket hardware recorder for capturing audio away from a phone or computer. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallMiner is custom pricing (contact sales); Remi8 is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallMiner | Remi8 |
|---|---|---|
| Core capability | Automatic transcription of voice and digital interactions across multiple languages | One-tap audio recording with transcription |
| Standout feature | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) | AI summaries with action items and speaker identification |
| Team usage | Real-time agent guidance and alerts during live calls plus post-call analysis | Automatic categorization and smart tagging of notes |
| Integrations | Automated redaction of sensitive numeric data for compliance and security | AI-powered search across all recordings |
| Languages & capture | Automated scoring and quality management for compliance, performance, and sales | Cloud sync across devices |
| Best-fit workflow | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings | Companion pocket hardware recorder option |
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
Remi8
Choose Remi8 if you need founders and consultants capturing meetings and ideas on the go — strengths include captures a wide range of inputs beyond meetings, including quick voice memos and calls.
CallMiner
Remi8
It depends on your workflow. CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching, while Remi8 is strong for founders and consultants capturing meetings and ideas on the go. Both transcribe and summarize meetings.
CallMiner is custom pricing and Remi8 is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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