CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. Notuly: Dutch AI app that records conversations, transcribes them, and emails structured summaries with action points, built for the Dutch language. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallMiner when contact centers monitoring agent performance and automating quality scoring and coaching matters most, and Notuly when small teams needing gdpr-compliant dutch meeting summaries by email matters most. Run both through a week of actual calls to see which suits your workflow.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
Dutch AI app that records conversations, transcribes them, and emails structured summaries with action points, built for the Dutch language.
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
Notuly is a Netherlands-based AI meeting notes application built specifically for the Dutch language and Dutch organizations. Its core workflow is designed to be simple: a user starts a recording (for example, by placing a phone on the table during an in-person conversation or capturing an online meeting), and Notuly automatically transcribes the audio and produces a structured summary that is delivered by email and inside the app. The summaries include concrete action points extracted from the discussion, helping teams turn conversations into follow-up tasks. Notuly emphasizes Dutch-language recognition and GDPR compliance, processing audio on servers in Amsterdam and deleting the audio immediately after transcription rather than retaining recordings. It supports multiple speakers and offers Word (.docx) export with customizable templates, plus unlimited sharing of finished summaries. The product is available as a web app and on iOS and Android. Notuly is aimed at Dutch professionals, smaller teams, and organizations that want accurate Dutch meeting summaries with a privacy-first, European data-processing approach rather than a large international platform. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallMiner is custom pricing (contact sales); Notuly is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallMiner | Notuly |
|---|---|---|
| Core capability | Automatic transcription of voice and digital interactions across multiple languages | Automatic Dutch-language transcription of recorded conversations |
| Standout feature | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) | AI-generated summaries with extracted action points, delivered by email and in-app |
| Team usage | Real-time agent guidance and alerts during live calls plus post-call analysis | Multi-speaker support |
| Integrations | Automated redaction of sensitive numeric data for compliance and security | Word (.docx) export with customizable templates |
| Languages & capture | Automated scoring and quality management for compliance, performance, and sales | European data processing on Amsterdam servers with immediate audio deletion |
| Best-fit workflow | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings | Web, iOS, and Android applications |
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
Notuly
Choose Notuly if you need dutch professionals summarizing in-person meetings recorded on a phone — strengths include purpose-built for the dutch language with a privacy-first european data approach.
CallMiner
Notuly
It depends on your workflow. CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching, while Notuly is strong for dutch professionals summarizing in-person meetings recorded on a phone. Both transcribe and summarize meetings.
CallMiner is custom pricing and Notuly is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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