CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. Notion AI Meeting Notes: Notion's built-in AI meeting notes feature that records system audio, transcribes, and summarizes meetings directly inside your Notion workspace. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallMiner when contact centers monitoring agent performance and automating quality scoring and coaching matters most, and Notion AI Meeting Notes when generating action items and summaries for recurring team syncs and 1:1s matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
Notion's built-in AI meeting notes feature that records system audio, transcribes, and summarizes meetings directly inside your Notion workspace.
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
Notion AI Meeting Notes is a meeting-capture feature built natively into the Notion workspace, aimed at teams and individuals who already organize their work, projects, and documents in Notion. Rather than sending a bot into a call, it records the device's system audio and microphone, which lets it capture conversations from any conferencing tool the user runs on their machine, including Zoom, Google Meet, and Microsoft Teams, as well as in-person discussions. Once recording stops, Notion generates a transcript and an AI summary that pulls out key points, decisions, and action items, and it can tailor the summary format to different meeting types such as one-on-ones, team syncs, client calls, and interviews. Because the notes live inside Notion, they connect to existing pages, databases, tasks, and projects, keeping discussions searchable and linked to related work. The feature supports multiple languages for transcription and is offered through Notion's paid plans with enterprise-oriented security. It is intended for people who want meeting records to flow straight into their broader knowledge base without a separate notetaking app. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallMiner is custom pricing (contact sales); Notion AI Meeting Notes is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallMiner | Notion AI Meeting Notes |
|---|---|---|
| Core capability | Automatic transcription of voice and digital interactions across multiple languages | Records system audio and microphone without a meeting bot |
| Standout feature | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) | Works with Zoom, Google Meet, Microsoft Teams, and in-person meetings |
| Team usage | Real-time agent guidance and alerts during live calls plus post-call analysis | Automatic transcripts with AI-generated summaries |
| Integrations | Automated redaction of sensitive numeric data for compliance and security | Extracts action items, key decisions, and next steps |
| Languages & capture | Automated scoring and quality management for compliance, performance, and sales | Summaries tailored to meeting type (1:1s, syncs, client calls, interviews) |
| Best-fit workflow | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings | Notes live inside the Notion workspace and link to pages, databases, and tasks |
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
Notion AI Meeting Notes
Choose Notion AI Meeting Notes if you need capturing meeting notes that automatically link to related notion project pages — strengths include deep, native integration with an existing notion workspace and databases.
CallMiner
Notion AI Meeting Notes
It depends on your workflow. CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching, while Notion AI Meeting Notes is strong for capturing meeting notes that automatically link to related notion project pages. Both transcribe and summarize meetings.
CallMiner is custom pricing and Notion AI Meeting Notes is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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