CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. Notewise: Handwriting and PDF note-taking app for Apple devices with AI audio transcription for lectures and meetings. Below, they line up on price, capture method, and how each fits a real meeting stack.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallMiner when contact centers monitoring agent performance and automating quality scoring and coaching matters most, and Notewise when annotating course pdfs and slides with synced audio matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
Handwriting and PDF note-taking app for Apple devices with AI audio transcription for lectures and meetings.
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
Notewise is a note-taking app for iPhone, iPad, Mac, and Vision Pro that combines handwritten notes and PDF annotation with AI features for students and other learners. It offers low-latency handwriting with palm rejection, multiple pen and highlighter styles, shape and table tools, and image insertion, alongside PDF markup and annotation. Its AI capabilities include audio transcription that turns lectures, meetings, and memos into text, with the transcription synced to the moment in your handwritten notes so you can tap a note and hear what was being said. Notewise also provides handwriting OCR across more than 20 languages, letting users search across handwriting, typed notes, audio transcripts, and PDFs in one place. Additional AI tools include a chat interface to query your notes, context-aware question answering on highlighted content, and auto-generated audio summaries of notes. Real-time collaboration in shared notebooks and cloud sync across devices round out the feature set. Notewise is well suited to students who take handwritten lecture notes on an iPad and want recorded audio transcribed and tied back to what they wrote, with export to PDF and other formats. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallMiner is custom pricing (contact sales); Notewise is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallMiner | Notewise |
|---|---|---|
| Core capability | Automatic transcription of voice and digital interactions across multiple languages | AI audio transcription of lectures and meetings synced to handwritten notes |
| Standout feature | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) | Low-latency handwriting with palm rejection plus PDF annotation |
| Team usage | Real-time agent guidance and alerts during live calls plus post-call analysis | Handwriting OCR across more than 20 languages with unified search |
| Integrations | Automated redaction of sensitive numeric data for compliance and security | AI chat to query notes and context-aware Q&A on highlighted content |
| Languages & capture | Automated scoring and quality management for compliance, performance, and sales | Auto-generated audio summaries of notes |
| Best-fit workflow | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings | Real-time collaboration in shared notebooks and cross-device cloud sync |
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
Notewise
Choose Notewise if you need handwriting lecture notes on an ipad while recording and transcribing class audio — strengths include ties lecture audio transcription directly to the moment in handwritten notes.
CallMiner
Notewise
It depends on your workflow. CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching, while Notewise is strong for handwriting lecture notes on an ipad while recording and transcribing class audio. Both transcribe and summarize meetings.
CallMiner is custom pricing and Notewise is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Often yes: teams combine tools when one handles capture and another handles analysis.
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