CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. Notee: Mobile-first AI voice recorder and note taker that transcribes and summarizes meetings, lectures, and interviews with speaker identification. Here's where each one pulls ahead on pricing, features, and the meetings it suits best.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallMiner when contact centers monitoring agent performance and automating quality scoring and coaching matters most, and Notee when capturing lectures or interviews with speaker labels matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
Mobile-first AI voice recorder and note taker that transcribes and summarizes meetings, lectures, and interviews with speaker identification.
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
Notee is a mobile-first AI voice recorder, transcriber, and summary app developed by GM UniverseApps Limited for capturing meetings, lectures, interviews, and voice notes. Users record audio on their phone (with Apple Watch support on iOS), and Notee automatically converts speech to text, producing clear transcripts, concise summaries, and action items. It includes live audio transcription and smart voice dictation for real-time speech-to-text, speaker identification to track who is speaking during a discussion, and an intelligent keyword search plus an Ask AI feature for finding what was said across historical recordings. Notes can be exported as PDF, DOC text, or WAV audio and shared directly to tools such as Slack, Google Docs, and Notion. The app is available on iOS (iPhone and Apple Watch) and Android. Notee positions itself for business professionals and executives who want discussions turned into documented meeting minutes, as well as students and educators using it for lecture capture and summarization. The developer states that recordings and transcripts remain private and that user data is never shared. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallMiner is custom pricing (contact sales); Notee is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallMiner | Notee |
|---|---|---|
| Core capability | Automatic transcription of voice and digital interactions across multiple languages | Live audio transcription and smart voice dictation |
| Standout feature | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) | AI summaries with automatic action items |
| Team usage | Real-time agent guidance and alerts during live calls plus post-call analysis | Speaker identification |
| Integrations | Automated redaction of sensitive numeric data for compliance and security | Keyword search and Ask AI across past recordings |
| Languages & capture | Automated scoring and quality management for compliance, performance, and sales | Export as PDF, DOC text, or WAV and share to Slack, Google Docs, and Notion |
| Best-fit workflow | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings | iOS (iPhone and Apple Watch) and Android availability |
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
Notee
Choose Notee if you need recording and summarizing in-person meetings on a phone — strengths include mobile-first with apple watch support for quick capture.
CallMiner
Notee
It depends on your workflow. CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching, while Notee is strong for recording and summarizing in-person meetings on a phone. Both transcribe and summarize meetings.
CallMiner is custom pricing and Notee is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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