CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. Némos: An Apple-focused "second brain" app that records and auto-transcribes voice memos and meeting notes entirely on-device using Apple Intelligence. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallMiner when contact centers monitoring agent performance and automating quality scoring and coaching matters most, and Némos when capturing spoken thoughts as voice memos and converting them to searchable, formatted notes matters most. Try them side by side on real calls before deciding — needs vary by team.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
An Apple-focused "second brain" app that records and auto-transcribes voice memos and meeting notes entirely on-device using Apple Intelligence.
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
Némos is a personal knowledge management ("second brain") app for the Apple ecosystem that captures and automatically organizes many content types, including voice memos that it records and transcribes on-device. Rather than joining video calls as a bot, it captures audio directly from the iPhone or Apple Watch and converts speech to text locally using Apple Intelligence Foundation Models, so data stays on the device. Transcribed audio becomes fully searchable, and recordings can be turned into formats such as bullet points, summaries, meeting notes, emails, or journal entries. Beyond voice, Némos handles screenshots with OCR, links, PDFs, notes, photos, and more, naming and filing them automatically without manual tagging. It runs on iPhone and iPad (with Apple Watch recording, Siri commands, and Chrome, Safari, and Firefox extensions), and offers two-way sync with Apple Reminders, Calendar, Notes, Photos, Files, Maps, and iCloud. It is aimed at students, researchers, writers, and professionals who want private, low-effort capture of voice and other notes. As of mid-2026 it is in private beta.
Best suited for
CallMiner is custom pricing (contact sales); Némos is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallMiner | Némos |
|---|---|---|
| Core capability | Automatic transcription of voice and digital interactions across multiple languages | On-device voice memo recording and automatic speech-to-text transcription |
| Standout feature | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) | Local AI processing via Apple Intelligence Foundation Models (data stays on device) |
| Team usage | Real-time agent guidance and alerts during live calls plus post-call analysis | Auto-formatting of recordings into summaries, meeting notes, bullets, email, or journal entries |
| Integrations | Automated redaction of sensitive numeric data for compliance and security | Full-text search across transcribed audio and other captured content |
| Languages & capture | Automated scoring and quality management for compliance, performance, and sales | Apple Watch voice recording and Siri voice command support |
| Best-fit workflow | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings | Two-way sync with Apple Reminders, Calendar, Notes, Photos, Files, Maps, and iCloud |
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
Némos
Choose Némos if you need recording and transcribing in-person meetings or lectures on an iphone or apple watch — strengths include privacy-focused: voice transcription and ai run fully on-device, with no cloud upload.
CallMiner
Némos
It depends on your workflow. CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching, while Némos is strong for recording and transcribing in-person meetings or lectures on an iphone or apple watch. Both transcribe and summarize meetings.
CallMiner is custom pricing and Némos is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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