CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. MeetingsAI: Privacy-first AI meeting assistant that transcribes and summarizes meetings, with on-device processing that works offline. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallMiner when contact centers monitoring agent performance and automating quality scoring and coaching matters most, and MeetingsAI when capturing interviews and voice messages on a phone, including offline matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
Privacy-first AI meeting assistant that transcribes and summarizes meetings, with on-device processing that works offline.
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
MeetingsAI is a mobile-first AI meeting assistant that records, transcribes, and summarizes meetings, interviews, calls, and voice messages, then extracts action items and to-dos from the results. Its distinguishing angle is a privacy-first design: it offers an on-device private AI mode that can run offline so audio never leaves the device, alongside an optional cloud AI mode for maximum accuracy. The app provides speaker identification, real-time translation across many languages, and a meeting chatbot that lets users query past discussions. Content can be brought in through audio and video file uploads, and recordings can be organized into folders for later reference. MeetingsAI works alongside common conferencing platforms such as Zoom, Google Meet, Microsoft Teams, and Webex through recorded-meeting imports rather than as a join-the-call bot, which suits sensitive or confidential conversations. Available for iOS and Android, it targets professionals who want meeting documentation while retaining control over where their data is processed. The product is actively maintained, with current pricing tiers, app-store listings, and supporting blog content, positioning it as a niche, privacy-oriented alternative to cloud-only note-takers. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallMiner is custom pricing (contact sales); MeetingsAI is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallMiner | MeetingsAI |
|---|---|---|
| Core capability | Automatic transcription of voice and digital interactions across multiple languages | On-device private AI transcription with offline capability |
| Standout feature | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) | Optional cloud AI mode for higher accuracy |
| Team usage | Real-time agent guidance and alerts during live calls plus post-call analysis | AI summaries and automatic action-item extraction |
| Integrations | Automated redaction of sensitive numeric data for compliance and security | Speaker identification and real-time translation across many languages |
| Languages & capture | Automated scoring and quality management for compliance, performance, and sales | Meeting chatbot to query past discussions |
| Best-fit workflow | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings | Audio and video file uploads with folder-based organization |
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
MeetingsAI
Choose MeetingsAI if you need transcribing and summarizing meetings where data privacy is a priority — strengths include on-device, offline mode keeps sensitive audio off external servers.
CallMiner
MeetingsAI
It depends on your workflow. CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching, while MeetingsAI is strong for transcribing and summarizing meetings where data privacy is a priority. Both transcribe and summarize meetings.
CallMiner is custom pricing and MeetingsAI is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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