CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. Fast Rekap: iOS meeting recorder that transcribes conversations and turns them into structured summaries, presentation slides, and mind maps with chat-with-transcript Q&A. Which one wins depends on your platform mix, budget, and how hands-off you want notes to be.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallMiner when contact centers monitoring agent performance and automating quality scoring and coaching matters most, and Fast Rekap when capturing lectures or classes and generating mind maps for study matters most. Test each on your own meetings; the right choice tends to become obvious quickly.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
iOS meeting recorder that transcribes conversations and turns them into structured summaries, presentation slides, and mind maps with chat-with-transcript Q&A.
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
Fast Rekap (also branded FastRekap AI) is an iOS application that records meetings, lectures, and voice memos, transcribes them into text, and instantly generates structured outputs. Beyond a standard transcript, the app produces concise AI summaries that highlight key decisions and action items, and it can automatically convert the captured content into presentation slide decks and visual mind maps, which sets it apart from notetakers that produce only text notes. A smart Q&A feature lets users chat with a transcript and receive context-aware answers based on the meeting content. Notes are saved, searchable, and shareable, with PDF export and automatic email delivery of summaries and full transcripts after each recording. The app supports a wide range of languages (the listing cites support across many languages including Spanish, French, German, Chinese, Japanese, Korean, Arabic, Russian, and Vietnamese). Fast Rekap was first released in September 2025 and is actively updated, available on the Apple App Store for iPhone. It targets professionals, students, and anyone who needs to turn spoken sessions into organized, presentable documentation quickly. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallMiner is custom pricing (contact sales); Fast Rekap is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallMiner | Fast Rekap |
|---|---|---|
| Core capability | Automatic transcription of voice and digital interactions across multiple languages | One-tap recording and accurate speech-to-text transcription |
| Standout feature | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) | AI summaries highlighting decisions and action items |
| Team usage | Real-time agent guidance and alerts during live calls plus post-call analysis | Automatic generation of presentation slide decks |
| Integrations | Automated redaction of sensitive numeric data for compliance and security | Mind-map generation from transcripts |
| Languages & capture | Automated scoring and quality management for compliance, performance, and sales | Chat-with-transcript Q&A |
| Best-fit workflow | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings | PDF export and automatic email delivery of summaries and transcripts |
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
Fast Rekap
Choose Fast Rekap if you need recording meetings and turning them into shareable slide decks — strengths include goes beyond notes to produce slides and mind maps.
CallMiner
Fast Rekap
It depends on your workflow. CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching, while Fast Rekap is strong for recording meetings and turning them into shareable slide decks. Both transcribe and summarize meetings.
CallMiner is custom pricing and Fast Rekap is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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