CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. DubTab: DubTab is a Chrome and Edge browser extension that delivers real-time translated subtitles and optional AI voice dubbing for audio playing in any browser tab, including livestreams and online meetings. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist CallMiner when contact centers monitoring agent performance and automating quality scoring and coaching matters most, and DubTab when watching international livestreams, webinars or videos with instant translated subtitles matters most. Trial each on a few real meetings before you commit — the better fit usually shows fast.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
DubTab is a Chrome and Edge browser extension that delivers real-time translated subtitles and optional AI voice dubbing for audio playing in any browser tab, including livestreams and online meetings.
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
DubTab is a browser extension for Chrome and Edge that translates spoken audio in real time as it plays in a browser tab. Rather than requiring file uploads or exports, it listens to the audio of whatever tab is playing and produces live translated subtitles on screen, optional bilingual (original plus translation) captions, and low-latency AI voice dubbing that speaks the translation aloud. The vendor states audio stays in the tab and only text segments are processed, and that translations appear with roughly half-a-second latency suitable for live content. It supports 50+ languages and offers voice selection and volume-ducking controls. Because it works on any site with audio, supported contexts include YouTube, Twitch, Netflix, Udemy, Coursera and Bilibili, as well as meeting and conferencing tools such as Zoom, Google Meet and Microsoft Teams, where it can show what participants are saying in real time. It is aimed at online learners, livestream and international-content viewers, and remote meeting participants who need on-the-fly interpretation and captioning.
Best suited for
CallMiner is custom pricing (contact sales); DubTab is a free tier with paid upgrades (freemium). Always confirm current pricing on each vendor's site before buying.
| Feature | CallMiner | DubTab |
|---|---|---|
| Core capability | Automatic transcription of voice and digital interactions across multiple languages | Real-time translated subtitles overlaid on any audio-playing browser tab |
| Standout feature | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) | Low-latency AI voice dubbing that speaks the translation aloud |
| Team usage | Real-time agent guidance and alerts during live calls plus post-call analysis | Optional bilingual captions showing original and translation simultaneously |
| Integrations | Automated redaction of sensitive numeric data for compliance and security | Support for 50+ languages with selectable AI voices |
| Languages & capture | Automated scoring and quality management for compliance, performance, and sales | Works across video, streaming and meeting platforms (YouTube, Twitch, Zoom, Google Meet, Teams, Udemy, Coursera) |
| Best-fit workflow | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings | In-tab audio processing with no file uploads required |
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
DubTab
Choose DubTab if you need following zoom, google meet or teams meetings in another language with live captions and dubbing — strengths include real-time, low-latency translation works live across meetings, courses and streams without pausing.
CallMiner
DubTab
It depends on your workflow. CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching, while DubTab is strong for following zoom, google meet or teams meetings in another language with live captions and dubbing. Both transcribe and summarize meetings.
CallMiner is custom pricing and DubTab is a free tier with paid upgrades. Check each vendor's pricing page for the latest plans and free-tier limits.
Yes. Many teams run more than one meeting assistant when the workflows are complementary.
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