BoardBreeze: AI software that converts board meeting recordings into compliant, formatted minutes capturing motions, votes, and action items. CallMiner: CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance. This comparison weighs them on pricing, features, and everyday workflow fit.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist BoardBreeze when producing compliant minutes for city council, school board, or hoa meetings matters most, and CallMiner when compliance and risk teams flagging regulatory or fraud issues across all customer calls matters most. Run both through a week of actual calls to see which suits your workflow.
AI software that converts board meeting recordings into compliant, formatted minutes capturing motions, votes, and action items.
CallMiner is an enterprise conversation intelligence platform that transcribes and analyzes voice and digital customer interactions for sentiment, intent, and compliance.
BoardBreeze is AI-powered meeting minutes software built specifically for formal board and public-body meetings rather than general team calls. Its core promise is to turn a meeting recording into compliant, approval-ready minutes: users upload an audio recording, or capture audio live in the browser, and the system transcribes it and structures the output into concise governance minutes instead of a long verbatim transcript. The AI identifies and documents motions along with mover and seconder details, records roll-call votes with individual member positions, and extracts action items with assignees, formatting everything into a short governance document suitable for official approval. BoardBreeze is designed around governance compliance norms such as open-meeting laws and Robert's Rules of Order, and it serves boards across municipalities, city and school councils, higher education, government bodies, and HOAs. It handles long meetings and emphasizes that it requires no new hardware, no meeting-platform integration, and no IT project, working with existing recordings. For privacy, the platform deletes the audio after processing. By focusing narrowly on structured, defensible minute generation, BoardBreeze positions itself as a specialized documentation tool distinct from general transcription services that produce lengthy narrative transcripts. Pricing varies by plan. Check the official website for current pricing.
Best suited for
CallMiner is an enterprise speech and conversation analytics platform, built around its Eureka product, that captures and analyzes customer interactions across voice and digital channels. It records and transcribes calls into text, then applies acoustic and linguistic AI to surface sentiment, emotion, intent, and behavioral signals — quantifying frustration, effort, satisfaction, and confidence rather than sampling a fraction of conversations. Designed for contact centers and large enterprises, it spans modules for analysis, automated agent scoring and coaching, real-time guidance during live calls, automated redaction of sensitive data, multilingual translation, and interactive dashboards. CallMiner ingests voice, chat, email, surveys, social media, and screen recordings, applying scoring models to isolate compliance risks, fraud, quality issues, and sales outcomes. It also includes generative and agentic AI features such as automatic category creation, contact summarization, and natural-language discovery. The platform is used across healthcare, finance, retail, insurance, and BPO sectors, and was named a leader in The Forrester Wave: Conversation Intelligence Solutions for Contact Centers, Q2 2025.
Best suited for
BoardBreeze is a free tier with paid upgrades (freemium); CallMiner is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | BoardBreeze | CallMiner |
|---|---|---|
| Core capability | Converts uploaded or browser-captured recordings into formatted minutes | Automatic transcription of voice and digital interactions across multiple languages |
| Standout feature | Automatic capture of motions with mover and seconder details | Acoustic and linguistic sentiment and emotion analysis (frustration, satisfaction, effort) |
| Team usage | Roll-call vote documentation with individual member positions | Real-time agent guidance and alerts during live calls plus post-call analysis |
| Integrations | Action-item extraction with assignees | Automated redaction of sensitive numeric data for compliance and security |
| Languages & capture | Output structured to governance standards (e.g., Robert's Rules, open-meeting laws) | Automated scoring and quality management for compliance, performance, and sales |
| Best-fit workflow | Support for long-duration meetings | Omnichannel coverage: voice, chat, email, surveys, social, and screen recordings |
BoardBreeze
Choose BoardBreeze if you need producing compliant minutes for city council, school board, or hoa meetings — strengths include specialized for compliant board minutes rather than verbatim transcripts.
CallMiner
Choose CallMiner if you need contact centers monitoring agent performance and automating quality scoring and coaching — strengths include analyzes 100% of interactions rather than a sampled subset, reducing blind spots.
BoardBreeze
CallMiner
It depends on your workflow. BoardBreeze is strong for producing compliant minutes for city council, school board, or hoa meetings, while CallMiner is strong for contact centers monitoring agent performance and automating quality scoring and coaching. Both transcribe and summarize meetings.
BoardBreeze is a free tier with paid upgrades and CallMiner is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
Sure. Running both makes sense when their strengths don't overlap and the budget allows.
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