BeAware Conference Captioning: AI real-time captioning and translation app for live in-person and hybrid events, with on-screen overlays and multilingual attendee access. Uniphore: Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance. The right pick comes down to team size, budget, and the workflows you want to automate.
How Hosiqo compares and tests toolsFinal recommendation
Shortlist BeAware Conference Captioning when providing accessible live captions for deaf and hard-of-hearing conference attendees matters most, and Uniphore when qa and supervisor teams automating call scoring, coaching, and compliance monitoring across all interactions matters most. Try them side by side on real calls before deciding — needs vary by team.
AI real-time captioning and translation app for live in-person and hybrid events, with on-screen overlays and multilingual attendee access.
Uniphore is an enterprise conversational AI and customer service analytics platform that records, transcribes, and analyzes voice and digital interactions for real-time agent assist, conversation intelligence, and automated quality assurance.
BeAware Conference Captioning is an AI-powered real-time transcription and translation tool designed for live in-person, seminar, and hybrid event settings, with a focus on accessibility for deaf, hard-of-hearing, and non-native-language attendees. Built by BeAware (founded by Saamer Mansoor), the product transcribes a speaker in real time and can translate the output into more than 25 languages, with simultaneous translation into several languages at once. Attendees can follow captions on event screens or join on their own devices via a QR code or URL without downloading an app, and the captioning view can be customized for overlay design, text size, and background color to suit different venues and broadcast setups. The system integrates with production tooling such as Bitfocus Companion and supports remote control over a local network, making it suitable for AV-driven stage productions. It also generates AI summaries and follow-up questions based on the live talk and provides offline access to transcripts and translations after the event. A companion app is available on Apple platforms and is actively maintained, with the latest version released in mid-2026, confirming the product is currently operating. Pricing varies by plan. Check the official website for current pricing.
Best suited for
Uniphore is an enterprise Business AI platform built for contact centers and customer service operations. Its customer service suite captures and records voice and screen interactions, then applies speech-to-text and natural language processing to transcribe and analyze conversations. The Conversation Insights Agent uses generative AI to analyze 100% of customer calls, producing conversation summaries, sentiment analysis, and topic/call-driver detection, and lets users query insights in natural language without predefined keyword lists. Its Real-Time Agent Assist surfaces in-the-moment guidance and knowledge during live calls and automates after-call work such as wrap-up summaries. The platform also automates quality assurance across every call rather than relying on random sampling or manual scorecards, flagging coaching needs and compliance gaps. The Communication Recording Agent provides multi-channel audio capture, transcription, and built-in compliance controls (MiFID II, Dodd-Frank, PCI DSS, GDPR). It targets contact center leaders, QA managers, supervisors, and operations teams. Uniphore is established, with documented enterprise deployments and industry analyst recognition.
Best suited for
BeAware Conference Captioning is a free tier with paid upgrades (freemium); Uniphore is custom pricing (contact sales). Always confirm current pricing on each vendor's site before buying.
| Feature | BeAware Conference Captioning | Uniphore |
|---|---|---|
| Core capability | Real-time AI transcription with translation into 25+ languages | Real-time call transcription and live agent assist with in-the-moment guidance |
| Standout feature | Simultaneous translation into multiple languages within seconds | Generative-AI conversation intelligence analyzing 100% of calls for summaries, sentiment, and call drivers |
| Team usage | Customizable on-screen caption overlays (design, text size, background) | Automated quality assurance across all interactions without random sampling or manual scorecards |
| Integrations | Attendee access via QR code or URL with no app download required | Multi-channel voice and screen recording with transcription in supported languages |
| Languages & capture | Integration with Bitfocus Companion and local-network remote control | Natural language querying of conversation insights without keyword lists or tags |
| Best-fit workflow | AI-generated summaries and follow-up questions plus offline transcript access | Automated after-call work (ACW) summaries and post-call task automation |
BeAware Conference Captioning
Choose BeAware Conference Captioning if you need providing accessible live captions for deaf and hard-of-hearing conference attendees — strengths include purpose-built for live in-person and hybrid stage events and av workflows.
Uniphore
Choose Uniphore if you need contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends — strengths include analyzes 100% of conversations rather than a sampled subset, improving qa and compliance coverage.
BeAware Conference Captioning
Uniphore
It depends on your workflow. BeAware Conference Captioning is strong for providing accessible live captions for deaf and hard-of-hearing conference attendees, while Uniphore is strong for contact centers transcribing and analyzing every customer call to uncover call drivers and sentiment trends. Both transcribe and summarize meetings.
BeAware Conference Captioning is a free tier with paid upgrades and Uniphore is custom pricing. Check each vendor's pricing page for the latest plans and free-tier limits.
You can — some teams pair them when each covers a different part of the meeting workflow.
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